Franklin Pest Solutions

The technician worked efficiently and quickly to complete her task. She was considerate of our property and time.

The staff at Franklin are very knowledgeable & courteous. Our technician Christina is prompt & very knowledgeable. She fully explained how the treatment worked as well as the warranty & answered every question we had with direct professionalism. You wont be sorry for choosing Franklin!!

quickly and efficiently came to help us! :)

We are very please with the service. Mike is very knowledgeable and courteous.

We've always had good service. Really like the service person that comes to my home. He's always kind and helpful.

Franklin, and our service with Mike, has always been exceptional. When I originally met Mike he took the time to explain what he was doing and why, gave me specifics about the chemical used to spray, and was very personable. I appreciate the reminder calls that my service is upcoming. Since starting with Franklin our issue as all but disappeared. I highly recommend Franklin Pest Solutions.

Courteous friendly staff and excellent work.

Arrived on time, got right to work, called ahead to let customer know he was on his way.

Very professional service and technician was very polite and knowledgeable.

I have used this service for years and have never been disappointed.

Very friendly service. The technicians knock when they arrive to tell me they are about to spray. Easy to pay the bill over the phone with a credit card (friendly office staff).

Mike is great. He listens and provides real solutions that work for our pest control.

Mike is always very courteous and polite and really knows how to take care of my insect issues. This was my third-twice yearly service and I have no spider problems inside or outside my house anymore. Thanks!

Cochnower is always very professional and easy to deal with. We have had no pest problems since starting with their healthy home maintenance program.

Reliable, courteous and reactive towards our needs.

On the phone, they were friendly and helpful, and able to come quickly. So far, I have only seen one flea post application. Our technician was friendly and professional. I had hoped to have a bit more explanation from the technician at the house before she started. We had never had an exterminator before and would have liked more interaction about the process on site. We did have some reactions to the chemicals for a couple of days and were not expecting this.

Showed up when they were supposed to and did the job.

Keith was awesome. Very friendly, honest and knowledgeable.

Mike C called with a very thorough description of the services performed and his evaluation, which was very nice. He was extremely pleasant.

Nick is very dependable. They always call the day before they come out and they leave a receipt after. When we had a sudden ant problem, 2 years ago, they came out and sprayed. That's when we signed up for quarterly treatments. We have been pleased.

Keith was very knowledgeable and explained all he was treating the house for. Explained all questions I had and look forward to seeing him in the future.

He comes and goes, and I don't see him. It's great because I don't see bugs either!!!

Great service.............................................................

Mike is always keeping us informed as to when he will be coming and we do not seem to have any insect problems, so I would say all is successful!

Mike explained all the steps for the application he did in great detail. Everything went smooth. We talked about setting up a quarterly program to help protect my new home. As long as the product works I wouldn't see why I wouldn't set it up! Thanks Mike.

Very friendly and knowledgeable. Answered all of my questions. I haven't seen any insects inside our house since we had it treated. So far I am very pleased.

Good service from Nick. We have not seen any bugs since we started this service.
I can not think of that many characters characters.

Keith made an unpleasant situation bearable. He was friendly, knowledgeable and put me at ease. I appreciate his willingness to "go the extra mile" to be sure I felt comfortable that my bug situation was under control.

Mike is the best, friendly, explains things well and efficient.

Mike was very accommodating and explained the total procedure prior to doing the application.

Very professional service, lots of knowledge of the service I was asking about.

Extremely friendly an informative as usual!
Very comfortable allowing you guys in my home!
Thank you SO much!

Mike is incredible. I don't know much about how to deal with pests but he always takes the time to explain everything. He shows up when he says and does a great job.

Excellent group of professionals... very pleased....

This was a terrible experience. I was told the technician would show up between 8-10. I missed a call around 8:10 in the morning. My wife and I were making breakfast for the kids around 8. I seen I had a missed call around 9 and called the guy back. He did not answer my call until I called the 4th time which was around 11 am. The guy said he showed up and waited 15 mins. He said nobody answered the door so he just sprayed the outside of the house. He refused to come back to spray. I was very clear all he had to do was ring the door bell. He claims he did. He said he couldn't come back cause he had other things to do that day and was off work that I was his only appointment. I don't believe for a second that he showed up and rang the doorbell. Our doorbell is LOUD. The front door is right next to the kitchen and the dining room which is exactly where all of us were. My wife, 3 kids (ages 11-17) and myself. We were cooking breakfast and eating / talking from around 7:45-9:00 and that doorbell NEVER RANG. Furthermore the guy said he walked around and sprayed the outside of the house. I don't believe that either. Had he sprayed the back we would of seen him. The design of the house is an open floor plan and from the kitchen / dining room you can see through the family room into the back yard. The back of the house is all glass to overlook the river. Not a single blind on the back side. Had anyone been in the back we would have seen them and the dog would of went absolutely crazy.

Not a chance I would use these guys again.

Keith is very professional and goes about his business in the same manner. He even rescheduled his appointment due to inclement rainy weather. Thanks.

Mike is dependable and a pleasure to have as our technician.

Mike was very knowledgeable and friendly. He went above and beyond what he had to do to take care of the problem.

We were very pleased with the service provided by Cochnower Pest Control. Very quick & efficient service.

Keith always provides professional and very courteous service! He does a top-notch job!