SHAME on this company. Been a customer for 8 years for termite prevention. Bait stations all over the property. At 10:30pm last, TERMITES started SWARMING out of the bathroom vents (2 different bathrooms) as well as the home office vent. TERMITES - MULTIPLE ROOMS. LITERALLY swarming, FALLING all the ceiling, onto the floor, in the toilets.... I have a houseful of kids and pets. THIS is 100% UNACCEPTABLE. How does this happen???

We called them at 8:30am today (Tuesday) - the Cassleberry office and the Orlando office. Got voicemail at both locations. We called the 800 number on the bill. Finally got a human - but guess what she said. The SOONEST they can get here is THURSDAY.

All of the SAME DAY SERVICE and "EMERGENCY PEST CONTROL"? Yes, those are in fact just "words". This "family owned company" clearly doesn't care about standing behind their promises; they don't care about YOUR family. All they want is your money.