Service is horrible, I would not recommend anyone Trully Nolen. Very unorganized, scheduled times are irrelevant, I was scheduled to be serviced from 9 to 1100 AM, and exterminador showes up at 6 AM. Doing less then half the job. Called office to express my concerns 2 days ago, phone operator stated local manager would call me which never happened.
Business Owner's Reply · 5 months ago (Dec 18)
Manuel,
I'm so sorry to hear that we didn't meet your expectations. In looking at your account I see where you spoke to Andy Salvador today, 12/18. They are sending out a different technician tomorrow. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in looking into this issue further.
Sincerely,
Ginny White
Truly Nolen of America Inc.
