Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Pest Control

Opa Locka, FL

4.3 · 223 reviews
4.3 · 223 reviews

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About Truly Nolen Pest & Termite Control

Location

Opa Locka, FL
Also serving: North Miami, FL

Services

Pest Control
Additional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control

Business Hours

Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

87

About This Business

Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.

Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.

Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.

Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.

223 Reviews for
Truly Nolen Pest & Termite Control

What people say about Truly Nolen Pest & Termite Control
Professional · 54
Excellent · 27
Knowledgeable · 15
Thorough · 8
Friendly · 7
· Show All
4.3 star average rating (223 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Miami Shores, FL
I am not pleased with the service I have received so far. Everything I was promised has not happened. The technician who came out to close up all openings did a really poor job, I'd say he is not very good at his job. Then I've had different technicians come out to set traps but it has not been consistent as it was promised to me. I was told that the technician would come to my house every Monday/Wednesday/Friday to set, change or just review. That has not happened.
Business Owner's Reply · 3 days ago (Sep 15)
AJ,

I'm so sorry to hear that we didn't meet your expectations. In looking at your account I see where on the week of the 8th we did not come out on Monday, Wednesday and Friday. I also see on 9/15 the operations manager left you a message regarding the missed appointments and this week you have services scheduled for m/w/f. We hope going forward we will be able to exceed your expectations.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Big are still coming back 2 days later.
Business Owner's Reply · 16 days ago (Sep 3)
Nili,

I am sorry to hear you are still having problems. In looking at your account I see you have a service scheduled for Monday 9/8. If you call the branch they might be able to set you up for something sooner.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Great customer attention from Maira. She does her job with great detail and care.
Business Owner's Reply · 16 days ago (Sep 2)
Insomniac Events,

Thank you so much for your review of your experience with Maira We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Never showed up for service
Two consecutive visits were missed and falsely reported as done! Proven by our cámaras they never came.
Business Owner's Reply · A month ago (Aug 22)
Vilma,

I am sorry you are having so much trouble with the scheduling of your appointment. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. Your feedback is critical to our success. From looking at your account it looks like your initial service was done on 7/25. Then I believe you are saying the service of 8/21 was actually not done . I will forward your review to the operations manager. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Service was great!
Business Owner's Reply · A month ago (Aug 20)
Cathy,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Have not followed up. There are still roaches in the bathroom.
Business Owner's Reply · A month ago (Aug 18)
Afi,

I am sorry we have not met your expectations. In looking at your account I do see where you have a follow up appointment on 8/20. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa-Locka, FL
Hello there was a confusion early on my wife answer the survey thinking Mr. Paul service was a onetime treatment. She did not know it was a recurring service.
Business Owner's Reply · 2 months ago (Aug 1)
Christopher,

I am sorry that there was confusion on the type of service you have. With the type of pest you have you would need more than 1 service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
On time and responsive.
Business Owner's Reply · 2 months ago (Jul 25)
Jesse,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Professional customer service and I’m very pleased that I selected Truly Nolen.
Business Owner's Reply · 2 months ago (Jul 25)
Dale,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very professional and friendly service. I've been a Truly Nolen customer for 30 yeas.
Business Owner's Reply · 2 months ago (Jul 22)
Greg,

Thank you so much for your wonderful review of your experience with our company. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Happy with the service Truly has provided.
Business Owner's Reply · 2 months ago (Jul 16)
Kim,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
I still have Bed Bugs.
Business Owner's Reply · 2 months ago (Jul 14)
Charles,

I am sorry to hear you are having problems with your pest control service. Your operations manager has been notified, stating that you nee an additional service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Paul is a gem! Always so helpful, reliable and knowledgeable!
Business Owner's Reply · 2 months ago (Jul 10)
Michelle,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
raul was able to provide suggestions to ensure a cleaner environment inside and outside my house. he was professional and friendly. he finished the service quickly.
Business Owner's Reply · 2 months ago (Jul 7)
Laura,

Thank you so much for taking the time to write such a wonderful 5-star review about Raul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa-locka, FL
I like the services with the person who work on mu yard yes.
Business Owner's Reply · 3 months ago (Jun 19)
Olga,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Agent Christina is highly professional and cordial.
Business Owner's Reply · 3 months ago (Jun 16)
Ben,

Thank you so much for your review of your experience with Christina! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Bay Harbor Islands, FL
Christina Cordovez is very knowledgeable and provided excellent customer service.
Business Owner's Reply · 3 months ago (Jun 12)
Island Place at Bay Harbor,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Happy with service so far! Hopefully we get the building under control.
Business Owner's Reply · 3 months ago (Jun 11)
1100 Biscayne Opco LLC,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
James was excellent!!
Business Owner's Reply · 3 months ago (Jun 6)
Gloria,

It's wonderful reading your comment about your technician, James. Thank you for the 5 stars.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Excellent customer service. Christina C. is very professional and we are so grateful for the care and attention she provides.
Business Owner's Reply · 4 months ago (Jun 5)
Jose,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Everything was great and very professional.
Business Owner's Reply · 4 months ago (Jun 3)
Mt Olive Primitive Church,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina Cordovez went beyond my expections. We had called because we thought that we had termites in our kitchen. She quickly identified that they were carpenter ants. We needed to leave for a vacation today and did not want to leave our condo with ants crawling all over our place. Christina got in touch with dispatch and was able to get our regular insect exterminator, Frank to come over in the afternoon so that we did not have to leave with an house infested with ants. Frank came withing a few hours after our calls and sprayed where the ants were coming from. Thank you both to Christina and Frank.
Business Owner's Reply · 4 months ago (Jun 2)
Manon,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina and Frank! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Professional.
Business Owner's Reply · 4 months ago (May 27)
Angela,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina and Abel came to treat my kick out spots in 2 rooms. They were professional and no nice. They came at the time promised. Thank you Christina and Abel!
Business Owner's Reply · 4 months ago (May 23)
Betty,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina and Abel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Good service.
Business Owner's Reply · 4 months ago (May 23)
Roberto,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Cynthia was on time and explained procedure to us.She was very professional and courtiers. You are lucky to have her as your representative.
Business Owner's Reply · 4 months ago (May 22)
Alan & Sarina,

Thank you so much for taking the time to write such a wonderful 5-star review about Cynthia! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Christina and Jordan always answer our questions explaining the process. They are courteous and on time.
Business Owner's Reply · 4 months ago (May 21)
Joseph,

Thank you so much for your kind words and review about your experience with Christina and Jordan. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Paul did an excellent job.
Business Owner's Reply · 4 months ago (May 21)
Helen,

Thank you so much for your kind words and review about your experience with Paul. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Professional inspection by Christine
Very Knowledgeable.
Business Owner's Reply · 4 months ago (May 12)
Ashok,

Thank you so much for taking the time to tell us about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina arrived at the time she said she would but, I was upset as I asked for a treatment because there were very live and many termites eating our baseboards in the main office area. She advised that procedure is to inspect and report findings and then a treatment plan is scheduled. After this she got right to work inspecting the property and taking pictures of our issues. I also had a client come in the same morning who has an issue with termites in his yacht and she did not hesitate to take measurements and pass on the information to the proper person to get this quoted for us. She was fast, efficient and very professional. Thank you Christina!
Business Owner's Reply · 5 months ago (Apr 28)
Magnum Marine,

It's a pleasure to receive your approval and hear your satisfaction with Christina's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Yes, we were please with service we received. Every thing was clearly explained and the information provided was very helpful.
Business Owner's Reply · 5 months ago (Apr 28)
Sandra,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa Locka, FL
My lawn was beautiful until it was over sprayed last year with chemicals that was supposed to kill weeds. I'm still not satisfied with the way my lawn appears patches of grass burned not only front yard but back yard as well. Truly Nolen how much longer must I, CONTINUE WITH THIS PROBLEM.
Business Owner's Reply · 5 months ago (Apr 24)
Constance,

I am very sorry that there were so many difficulties with your lawn service. In looking at your account I see where you have an appointment on 4/28 regarding your issues. Your feedback is critical to our success. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
It's a hit-or-miss service. It depends on who you get. Phone scheduling is poor. Termite piles need two appointments: one to see the pile (you already know it's termites) and one to treat it. Each is at least two weeks apart. It's a waste of time! Appointments are cancelled without notice. The people who spray are fine. Yearly inspections are random. Some look at everything, and some barely glance under beds/sofas or in closets.
Business Owner's Reply · 5 months ago (Apr 23)
Mark,

I am sorry to hear that you are having difficulty communicating with the branch and getting the scheduling of your appointments done. Your review has been sent to the branch. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hallandale Beach, FL
very friendly and service minded...
Business Owner's Reply · 5 months ago (Apr 22)
Henrik,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Yes we are working on riding the apartment of all roaches
Every day I see less and less of them

Crew very friendly.
Business Owner's Reply · 5 months ago (Apr 21)
Alvin,

We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with the progress of your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Your fumigation is very good, but your customer service is lousy.
Business Owner's Reply · 5 months ago (Apr 21)
Angel,

I'm so sorry to hear that we didn't meet your expectations regarding customer service. Your feedback is critical to our success. I have sent the branch manager a copy of your review. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Excellent inspection.
Business Owner's Reply · 5 months ago (Apr 15)
Jodi,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
The inspector was very knowledgeable and pointed out some problems.
Business Owner's Reply · 5 months ago (Apr 9)
Betty,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very good customer service care and good prices backed up guarantee.
Business Owner's Reply · 5 months ago (Apr 7)
Derek,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
We were very pleased with Abel's service. He was knowledgeable, professional and worked efficiently.
Business Owner's Reply · 6 months ago (Apr 3)
Maribel,

Thank you so much for taking the time to write such a wonderful 5-star review about Abel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.