No. Scheduling is a joke, the technician Patrick aka Troy is by far the worst technician I have ever worked with in my 12 years of apartment management. If I could give one star I would. I have already removed your company from one of the apartments in my portfolio and the others will soon be doing the same. We went with another company that actually was able to get the issues under control. I would strongly advise that your upper management take a long hard look at your business and people you have working for you.