Good morning the first representative they came to my home to all of the package in my opinion. Did a up charge on your prices of 275 when I compare prices with other companies he said he would go down to 175 because he felt like I was in a financial buying type of situation, which was not the case I just didn’t want to spend 275 or something. Everybody else is doing for a cheaper price so I went for it at the 175 now as far as the examiner they came out. He was awesome. Had a lot of knowledge about the different type of rots was real respectful and kind. I appreciated his customer service. Thank you.