Been a customer with Terminix for one year … so far it has live up to our expectations… we’ve have had terminate activity on a couple of our baits but no visual damage to our property … we find the warranty damage repair attractive … if we have any negative comments is the initial cost to sign up for the service . With the cost of goods and services today many of my friends and neighbors are reluctant to sign up … that said we are happy we have sign up ….