Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Pest Control

Newport News, VA

4.3 · 489 reviews
4.3 · 489 reviews

About Terminix of Tidewater Virginia

Location

Newport News, VA

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

102

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

489 Reviews for
Terminix of Tidewater Virginia

What people say about Terminix of Tidewater Virginia
Professional · 80
Friendly · 40
Great Service · 33
Knowledgeable · 31
Thorough · 30
· Show All
4.3 star average rating (489 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Yorktown, VA
Please do your research before hiring this company. The technicians do not want to work. The management seems to care but cant seem to motivate or hire people who care about their job and want to do it correctly. I am going on over 3 months to complete a project that cost thousands of dollars. It still is not complete and the technicians have come multiple times and do the minimal amount they think will be enough to get away with. They assume you will not go under the house and check after them. Be aware, if you hire this company you must check their work. Damage can occur if you dont. I have a dehumidifier that was placed in the wrong spot for many years and STILL someone is coming to make it right tomorrow. Please, please talk to people who use this company. The stress of trying to "nicely" get people to care and do what they are hired to do is overwhelming exhausting. I wish I could go back in time.
Newport News, VA
Professional,on time,thorough.
Yorktown, VA
Terminex survey:
1. Always response to call within a reasonable time.
2. Always ask if there are any concerns or issues that need to be addressed and make an effort to address the concern.
3. One thing I need written in my account: Do not want any pesticides used that will kill the bees, thank you.
Hampton, VA
Technicians were totally professional and took extra care inside and outside my home! they were prompt and timely in their service visit!
Hampton, VA
very well pleased with the service provided and the fact that the company stands behind the products they use. ps,beats the h--- out of orkin! Thanks Terminix.
Hampton, VA
Pretty seamless.
Yorktown, VA
Sprayed twice for mosquitoes but the yard is full of them still. Took 2 visits to control ants. But technicians were very cordial .
Yorktown, VA
difficult to reach to pay by phone.
Newport News, VA
I am not satisfied with the service I have been receiving! I don’t know if your technician is supposed to pull the bait from the bait stations to determine if they are in need of replacement. Mine were full of mud and the only thing he did was opening and closing the bait stations nothing else! I am considering to look for another company! Thank you very much!
Yorktown, VA
The individual who showed up was very perfessional. Had knowledge of his job and a pleasant individual. Wish all companies had this type of employees. Job well done. Mrs. Scott.
Hampton, VA
My experience was very disappointing. I had a squirrel getting into my attic. There were multiple access points, but only one trap was set on the first visit by the wildlife tech. Needless to say that did not work. Finally, the other access points were sealed off except one. I never saw the squirrel caught, however the activity stopped. The tech showed up to my home for the sanitizing of the attic without my being notified he was coming.
Everyone in the customer service department, as well as the techs were very polite and apologetic for the lack of communication.
Williamsburg, VA
Tech was on time and did the services as required - Thank you.
Hampton, VA
Very pleasant and knowledgeable agent.
Newport News, VA
Did a very good job replacing our bug traps.
Newport News, VA
Yes the service was great so far I can follow up with the review when they are finish.
Hampton, VA
Very pleased with your service. Your service has been nothing but good 👍🏽.
Newport News, VA
So far I am not happy with my service. They started the service on my house but did not finish and I have not been contacted about the plan to finish.
Williamsburg, VA
I was very pleased Shielah Lipp 4910 Carlisle Mews Williamsburg VA 23188 I give them a 5 star.
Newport News, VA
Pest problem has not been resolved. I reached out to the representative and have yet to get a response. Service member was found snooping around in my garage, stayed in my home for over 6 hours and proceeded to attempt to leave clearly before finishing treatment.
Newport News, VA
Need conference with management.
Hampton, VA
finally found a pest control company that got rid of my insect problem.
Newport News, VA
Very Courteous and professional.
Hampton, VA
I was very dissatisfied with the service I received from Terminix on February 12. Please contact me so I can give you the details as to why I am very upset over this inspection. I've been a customer with the company for over 20 years.
Paula Jaynes
Hampton.
Yorktown, VA
Nick was amazing! I bought my house two years ago and I had no idea I would encounter palmetto bugs, ants, etc. i was with another company at first and had no luck after a whole year. Within the first two months of using them my big problem was basically cured. I"m starting to get a handle on it and Nick B. Was great in explaining everything and even going in my attic to take a look at things. I don"t think I"ll ever change companies!
Toano, VA
Our technician was very polite and knowledgable and on time! Very happy with our service.
Newport News, VA
1) My nightmare begun 10.26.21 - Terminix came to my home for a free inspection of my attic. When your rep. returned from the attic, he stated that there was evidence of rats,I needed a seal and insulation because "over the years insulation decreases". I asked if he took pictures. The answer was no, I had no proof of his observation. In small talk, I stated that I am a retired veteran and am disabled .

2) He drew up a contract and convinced me that I had a rodent problem. The following was going to happen:
exclusion and sanitize the attic of rodents, add insulation and seal the attic ( job done on the outside). To cost me over $2,900.

3) On 11.15.21 someone from Terminix came to start the job. The guy said they put down traps in the attic to catch the rodents. I asked again if they took pictures, the answer was no.
I have not had mice problems since 2001 - 2002.

4) 11.16.21 Terminix did not let me know that they were subcontracting the job to a company called Bell Cow to place a seal on the outside.

5) It was suggested to me to get a second opinion concerning the condition of my attic. I did so, I had another well known exterminator to
come and inspect. The analysis was, best attic he had ever seen in over 15 yrs.
He found 3 sticky pads with 1 palmetto bug on one of the sticky pads, no evidence of a seal and definitely no need of insulation. He also
notice that the insulation was up to the floor boards and an excess amount was in an area just incase it needed more insulation
eventually. I also had another person to take pictures of the attic only to see what was needed, if any.

6) Terminix had a fiance company (Green Leaf) to handle the Terminix charges over $2,900. They emailed me to see if I was satisfied and I replied NO and explained why. The contract was cancelled. Meanwhile, Terminix was trying to give me insulation when there was clearly no place to put it. My brother stepped in to help me because it was clear that I was being bamboozled. I am a retired veteran who happens to be over 65 years of age. I was made to look like an easy mark.

7) I attempted to have Terminix to treat once again for ants. I had a difficult time in 2021 with ant infestation. I called Terminix on 12.30.21 to have someone once again to treat for ants.

8) I could not get anyone until 1.3.2022. The regular guy, Raymond McNair came along with the service manager Garland (Gary) Wallace.
After showing them both where the ants were coming from, some of the areas had been treated before since the summer. Nothing was
put down to get rid of the ants on this visit. Gary stated that he would come back and treat on 1.6.2022. It didn't happen. Gary also
requested a copy of the photos of which I sent to his cell phone. The return to treat for ants still has not happened and today is
1.19.2022. Since the visit on January third, nothing has been done except a bill date 1.3.2022 for $982.09 for Rodent Exclusion
Services due upon receipt. The service I received was 3 sticky pads placed in the attic to catch these rodents that Terminix claimed I had. If I don't pay upon receipt of this bill,
Terminix stated on the bill that they would debit or draft my account for the amount due plus a $25.00 service fee.

9) Your service manager Garland Wallace has failed to take this situation seriously. I have noticed and it has been on the news how female
widows and over 65 years of age have been taken advantage of with services they do not need. At this time of no response and no
treatment for rodents or pest (ants) and a threat to draw $982.09 from my bank account for a service to cleanse for rodents that did not
exist or evidence, I hear-by cancel my contract for termites (annually) and pest control (quarterly). If these charges aren't dropped I will
turn this over to an attorney for fraudulent charges. I need this matter resolved without legal support as soon as possible. Thank you.
Yorktown, VA
You always do your annual termite inspection in winter when there is no activity.
I have termite damages in several places and had your service worker came over to exam the damages but till today we have not heard from you yet.
Hampton, VA
I think you did a wonderful job.
Hampton, VA
I didn't schedule or arrange this appointment.
Newport News, VA
Excellent and Friendly service.
Yorktown, VA
My husband just went under the house because of an odor . The first time he was able to view the job done by Terminix. He said he would given the job a 2 out of a 1-10 rating. It was supposedly checked by several people. and passed QA. Obviously there standards are pathetic. We feel ripped off!!!
Newport News, VA
He was very professional and respectful. He is very knowledgeable when it come to his job.
Hampton, VA
5 stars.
Hampton, VA
when I asked Terminix to come to my home on the 60 year old housewife I told them that the house next-door was being totally renovated I knew she had prior bugs prior to why I was kept my house and I do keep my house immaculate but I got an infestation here and I’m in an infestation first time the gentleman came he was in and out by the time I went on my deck smoke a cigarette a cigarette and he was done that quick Mike is a very nice gentleman when he came the second time he might’ve been here but I literally had to ask him personally to exterminate underneath the sink in the kitchen and in the bathroom he should’ve already done that before may have an ask anyway two days after the gentleman left I’m seeing bugs again the way he keeps saying it’s a process it’s a process I think it’s a process for me to keep having bugs that they can keep coming so they don’t go away before my New Year’s Eve party Terminix will no longer be I will no longer be there? I will break my contract with you and I’ll take you to court I’m very upset.
Hampton, VA
I am very satisfied with your professional work.
Gloucester, VA
You came out on Oct 20th I signed a contract
you came out and did work on Nov2nd and set traps for the mice...I have not seen you since...you were suppose to come back and change and check the traps...i have not seen you since...this is unexcusable...my attic smells like mice...I am extremely disappointed
karen schenck
5712245450.
Newport News, VA
Awesome crew.
Newport News, VA
so far I'm pleased and satisfied.
Newport News, VA
Very friendly and great customer service.
Newport News, VA
Need support with customer services.