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Terminix of Tidewater VirginiaPest ControlNewport News, VA4.3 · 523 reviews
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4.3 · 523 reviews
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Glernise Williamson
Hampton, VA
Aaliymah has great customer service skills. She helped me set up several appointments to accommodate my needs. Thanks for your patience and understanding Aaliymah.
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Randy Knoblock
Yorktown, VA
A few weeks later...I still have squirrels above the kitchen. What Terminix has effectively achieved is very little. I paid an extremely large amount of money and I still have the original problem! I am beyond upset and demand a full refund.
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Angela Perry
Hampton, VA
I didn't request for service. So I'm disputing the charge.
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Herbert/ Antoinette McCoy
Newport News, VA
Good service.
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Horace & Mary Pratt
Hampton, VA
So far very good job! Ask me again after a month!
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Frank Koninski
Hampton, VA
Joey Barcliff was at our home yesterday to provide pest control services from Terminix. He was very prompt and professional and completed the services we had requested. He is truly an asset to your company and we really appreciate his work.
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Katelyn Kelly
Newport News, VA
Technician is always friendly. However, I have a rat trap up in the attic and for my last two visits the tech has not come inside to see if anything is up there.
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Kori Cailleteau
Newport News, VA
Over all the employees were initially marvelous. They did not place enough traps so I went and purchases my own. They were supposed to do a 2 week follow & I haven't seen or heard from them since. Its almost like they just want the contract.
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Eduardo Boniche
Yorktown, VA
He did a great job.
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Giovanni Ocasio
Newport News, VA
Awesome.
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Mary Nazareth
Hampton, VA
Very good thanks.
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Jamacia Boone
Newport news, VA
Joey barcliff was very nice and informative with the services he provided and detailed . I would recommend him for sure keep up the good work Joey!
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Candice Forte
Hampton, VA
Terminix charged me for services that were ineffective. I cash charged over $3000 for services. I’m now experiencing the smell of a rodent that has died in wall. The technician was in my home for less than 10 minutes. I spend more time when I spray my own home. I feel totally ripped off.
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Michael Brown
Yorktown, VA
Quickly came out, but communication after that was not good.
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Geneva Smith
Yorktown, VA
Terminal keeps their word compared to other companies. They are cheaper than their competitors.
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Vincent Teel
Hampton, VA
The service is excellent and timely manner. There is no problem with pests.
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Carolyn/milton Bates
Hampton, VA
Was very much satisfied.
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Darrell Mitchell
Newport News, VA
Overall, the service was good .
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Collette Simmons
Williamsburg, VA
Did not spray in house and where is Dillion as I was promoised?
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Lakia Davidson
Hampton, VA
I am a satisfied and happy customer!! Chris made my pest issue a easy to understand and explained how we’re gonna take care of the problem.
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Landon Stulen
Williamsburg, VA
The first assessment I felt reassured in working with Terminix, but when the tech came out, it seemed a bit minimal. Rather than going through everything, it was a bit rushed and we saw more pests inside our home after service than before. Not sure if that was normal but I would have expected to be primed. I hope the next service is better detailed.
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Lisa El Haroun
Hampton, VA
Friendly and professional service. Treatment was effective.
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Janice Truesdale
Newport News, VA
Glad webbs are gone thanks raymond.
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Kelvin & Patricia Mason
Newport News, VA
I would love to have the man that came to me he was incredible nice polite and professionally I think he is joe.
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Linval Reynolds
Newport News, VA
Great service. Always respond if you are not satisfied or need them to come back.
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Claude Boisson
Newport News, VA
They back their reputation with e c pert work.
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Lee G Mewborn
Hampton, VA
Your flea stuff didn't work as well. We still getting bit.
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Gavin Murray
Newport News, VA
I can't very well review you when I haven't had the service for even a full month now can I? When a company asks over and over again for a review when you haven't even had a chance to see if your investment was worthwhile then that indicates to me they are a low quality company. However, I'm not rating you 1 star because the initial quote and onboarding process was overall pleasant. The salesman answered all my questions, explained thoroughly the services offered and prices and their process, and what makes Terminix different from other pest control services. So far the pest treatment seems to be ok. We've still seen some bugs, but maybe it's just a matter of waiting for the chemicals to take effect. We'll see.
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Shanna Quinn
Poquoson, VA
Noone came back in two weeks like they said they were. Never sprayed the yard either. I called the guy that initially set up the contract and he said he'd take care of it ain't heard nothing about that either. Already ready to cancel. No even a month.
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Regina Carson
Newport News, VA
It hasn’t been long enough for me to determine how I really feel but I can say after my first spray I have seen an increase in bugs.
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Wanda Rosson
Yorktown, VA
We are still seeing some bugs when we come down stair in the morning. Seen a couple in kitchen and one in den. Other night Randy turned on kitchen light and one run into dinning roon. So don't know if it is working or not. Thanks.
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Donald Lawson
Hampton, VA
I was very satisfied with the service and felt that the agent, Joey Barcliff was very professional and would like him to be used for future visits.
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Glernise Williamson
Hampton , VA
Joey Barcliff is an excellent technician. He came way ahead of the scheduled time. He walled around the property to remove spider webs. He did a thorough job with placing treatment around the structure of the home and in the garage. As soon as he left, I noticed dead insects around my property. This shows that Terminx treatment is very effective and Joey did an excellent job. Joey is very friendly. He was a professional. Great smile. He even picked up my Amazon packages off the porch. I would definitely recommend Joey as a technician. Thanks Terminx for continuing to provide me with great service! I look forward to continuing to utilize Terminx services. A very Happy Customer in Hampton VA.
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Charles/martha Bellinger
Newport News, VA
Project still on going as of this date (10 July)
CAB. |
Ellen Mcneill
Yorktown, VA
Please do your research before hiring this company. The technicians do not want to work. The management seems to care but cant seem to motivate or hire people who care about their job and want to do it correctly. I am going on over 3 months to complete a project that cost thousands of dollars. It still is not complete and the technicians have come multiple times and do the minimal amount they think will be enough to get away with. They assume you will not go under the house and check after them. Be aware, if you hire this company you must check their work. Damage can occur if you dont. I have a dehumidifier that was placed in the wrong spot for many years and STILL someone is coming to make it right tomorrow. Please, please talk to people who use this company. The stress of trying to "nicely" get people to care and do what they are hired to do is overwhelming exhausting. I wish I could go back in time.
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Reginald/easter Barnes
Newport News, VA
Professional,on time,thorough.
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Brenda Bryant
Yorktown, VA
Terminex survey:
1. Always response to call within a reasonable time. 2. Always ask if there are any concerns or issues that need to be addressed and make an effort to address the concern. 3. One thing I need written in my account: Do not want any pesticides used that will kill the bees, thank you. |
Virginia Owens
Hampton, VA
Technicians were totally professional and took extra care inside and outside my home! they were prompt and timely in their service visit!
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William Brown
Hampton, VA
very well pleased with the service provided and the fact that the company stands behind the products they use. ps,beats the h--- out of orkin! Thanks Terminix.
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Terry Bjorklund
Hampton, VA
Pretty seamless.
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