The service is excellent, but the initial visit with the salesperson was not as excellent. When I had asked that I want a complete service where I don't have to worry about any insects or pests in or out I was told this is what I was signing up for. After a few months I found out there were several major services that were not in my contract or what I had asked for. Another words when I ask for the works, premium service, I was not given the correct quote.