I hope you read this first and not after you met a shady salesperson knocking on your door! Don't trust just me, check reviews on TrustPilot and other places that don't remove unpleasant reviews.
Don't know what others are happy about..
We agreed for a one time infestation, explicitly saying we don't need a contract for the whole year. The guy at the door promised they won't even keep the credit card. After we noticed they keep charging us, we called to ask why and discovered we are actually on a contract, they do have our credit card and we have to pay $250 to cancel.
What a shame such people still exist.
Join me and share the word with bbb.org, your friends and neighbours and other review sites.
Stop the scam.
Business Owner's Reply · 6 months ago (Oct 22)
Hello Alexander, thank you for taking the time to share your honest feedback. We regret to hear that you have had this experience, and that it has left a negative impression. We understand that verbal conversations during door-to-door sales interactions can sometimes lead to misunderstandings. Our service agreement, which is signed by all customers, includes a full breakdown of the services offered, the contract duration, and any associated fees, including the cancellation fee. We are sorry the terms of our agreement were not presented with true clarity, you should be made aware of all conditions of the agreement before signing and providing your payment information, so you are able to make an informed decision. Our goal is to provide safe and effective pest control, not to mislead or take advantage of anyone. We value transparency and would love the opportunity to discuss this further and resolve any concerns you have. Please feel free to reach out to us directly at 855-489-3640 to speak to a member of our team.
