Hello Heather,

I have tried to reach you several times over the past few weeks to discuss your concern in regard to your pest control service. I am sorry that you have been disappointed with your service. Considering we have been servicing your facility for nearly 4 years; I would have welcomed your feedback earlier. I am glad that Jordan is providing the service you expect and deserve. Please let me know immediately if there are any issues with any portion of your service moving forward. My goal is to earn your 5 star review. Please reach me directly with any issues.

Warm Regards,
Norma Ballway
Operations Manager
FPC
978-887-7900