Freedom Pest Control
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Freedom Pest ControlPest ControlMassachusetts4.8 · 1154 reviews
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4.8 · 1154 reviews
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12 Photos
About Freedom Pest Control
Location
MassachusettsAlso serving: New Hampshire
Services
Pest ControlAdditional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Nuisance Wildlife Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection · Tick Control
Products
Intrap Remote Monitoring
Business Hours
Mon-Fri: 7am-5:30pm; Sat: 8am-12pm; Sun: Closed
Payment Options
Visa, Mastercard, American Express, Discover, Cash, Check
Years in Business
32
Business Qualifications
MAPAC: Massachusetts Association of Problem Animal ControllersNEPMA: New England Pest Management Association
NPMA: National Pest Management Association
ESA: Entomological Society of America
AMCA: American Mosquito Control Association
About This Business
Freedom Pest Control of Merrimac, Massachusetts was started in 1994 specializing in insect extermination, animal and pest removal and exclusion for both commercial and residential customers.1154 Reviews for
Freedom Pest Control
What people say about Freedom Pest Control
Professional · 271
Knowledgeable · 198
Thorough · 134
Friendly · 129
Excellent · 104
Prompt · 78
Helpful · 67
Efficient · 66
Courteous · 61
Great Service · 61
Highly Recommend · 56
Pleasant · 41
Polite · 40
Satisfied · 38
Responsive · 35
Experienced · 32
Personable · 24
Kind · 22
Reliable · 22
Wonderful · 19
Awesome · 18
Timely · 18
Outstanding · 17
Fast · 16
Honest · 14
Accommodating · 10
Attentive · 10
Fantastic · 9
Pleasure to Work With · 8
Punctual · 8
Fair · 7
Quality · 7
Trustworthy · 7
Easy To Work With · 5
Caring · 4
Dependable · 4
Diligent · 4
Exceptional · 4
Attention to Detail · 3
Fabulous · 3
Warm · 3
Thoughtful · 2
Committed · 1
Reasonably Priced · 1
Responsible · 1
Smart · 1
Show Less
4.8 star average rating (1154 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Stacy & Kyle S.
Felix was good about filling the bait stations and looking for possible spots where mice were getting into our garage, identifying a spot that no other technicians had found over the years.
Business Owner's Reply · 3 months ago (Jan 6)
Stacy & Kyle,
Thank you so much for your kind words! We're thrilled to hear that Felix went above and beyond by not only filling the bait stations but also identifying a potential entry point that had been overlooked in the past. Attention to detail like this is what we strive for, and we're so glad Felix could make a difference for you. If there's anything else we can do, please don't hesitate to reach out! Jeannie Vadeboncoeur Customer Service Supervisor |
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Martha & Jim P.
Great Job!
Business Owner's Reply · 3 months ago (Jan 6)
Martha & Jim,
Outstanding news. We are so pleased that you are more than satisfied with the pest control services provided to you by Freedom Pest Control. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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John A.
Boxford, MA
Great service. The technician that visited, Mike, took the time to explain everything he was doing allowing me a better understanding of the process. Thanks again.
Business Owner's Reply · 3 months ago (Jan 6)
Thank you, John, for your kind feedback! We're thrilled to hear that Mike took the time to explain everything and provided you with a clear understanding of the process. We'll make sure to share your appreciation with him. If you have any further questions or need assistance, we're always here to help!
We appreciate your business. Jeannie Vadeboncoeur Customer Service Supervisor |
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Dorothy A.
Excellent service
Felix and John represented Freedom Pest very good.
Business Owner's Reply · 3 months ago (Jan 6)
Dorothy,
Thank you so much for your feedback! We're thrilled to hear that Felix and John provided excellent service and represented Freedom Pest so well. We'll be sure to pass along your kind words to them. If you need anything else, we're always here to help! We appreciate your business. Jeannie Vadeboncoeur Customer Service Supervisor |
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Rich & Lisa B.
Danvers, MA
A.
Business Owner's Reply · 3 months ago (Jan 6)
Rich & Lisa,
We will take an "A" all day. Thank you for choosing Freedom Pest Control as your provider to control your pests, we appreciate your business. Thank you, Jeannie Vadeboncoeur Customer Service Supervisor |
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Vanessa & Frank C.
Mike did a great job.
Business Owner's Reply · 3 months ago (Jan 6)
Vanessa & Frank,
Thank you for sharing your feedback! We’re so glad to hear that Mike did a great job. We’ll be sure to let him know his efforts were appreciated. If you need anything else, don’t hesitate to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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John D.
Mike was friendly and professional!
Business Owner's Reply · 3 months ago (Jan 6)
John,
Thank you for your kind words! We're delighted to hear that Mike provided friendly and professional service. We'll be sure to share your feedback with him. If you need any further assistance, don't hesitate to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Tony G.
Outstanding.
Business Owner's Reply · 3 months ago (Jan 6)
Tony,
If you are choosing "Outstanding" as the word to describe the services performed by Freedom Pest Control technicians, we that you! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Kevin/Patty M.
Mike was punctual and checked all bait stations in all the areas. He explained any issues. He said to call him with any issues.
Business Owner's Reply · 3 months ago (Jan 6)
Kevin & Patty,
Thank you, Kevin and Patty, for your thoughtful feedback! We're so glad to hear that Mike was punctual, thorough, and took the time to explain everything clearly. Knowing he's just a call away for any further issues is exactly the level of service we aim to provide. If you need anything at all, don’t hesitate to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Stephen M.
As always your technician was pleasant, courteous and very professional and informative.
Business Owner's Reply · 4 months ago (Dec 23)
Stephen,
Thank you so much for your kind words! We're delighted to hear that our technician provided a pleasant, courteous, and professional experience. Ensuring you are informed and comfortable is always our top priority. If there's anything else we can assist you with, please don’t hesitate to let us know! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Annmarie R.
Excellent service from Mike! Arrived when he said would and very efficient.
Business Owner's Reply · 4 months ago (Dec 23)
AnnMarie,
Thank you so much for your wonderful feedback! We're delighted to hear that Mike provided excellent service and was both punctual and efficient. We'll be sure to pass along your kind words to him. If you need anything else, please don’t hesitate to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Michael G.
Topsfield, MA
Felix came over to give the house a once over and it seems likely that he identified the areas of concern and filled in several holes where pest could enter the home. He was easy to work with and very professional as he moved through the home. I'm looking forward to working with Felix in the future.
Business Owner's Reply · 4 months ago (Dec 23)
Michael,
Thank you for sharing your experience! We're thrilled to hear that Felix was thorough, professional, and easy to work with during his visit. It’s great to know he addressed areas of concern and took steps to secure your home. We’ll be sure to pass along your kind words to him. We look forward to continuing to work with you in the future! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Jennifer&Shaun M.
Mike was great,walked me through everything. Very knowledge.
Business Owner's Reply · 4 months ago (Dec 19)
Jennifer & Shaun,
Thank you so much for your kind words! We're delighted to hear that Mike provided such excellent service and took the time to walk you through everything. His knowledge and thoroughness are qualities we truly value in our team. We'll be sure to pass along your compliment to Mike—he’ll be thrilled to know he made such a positive impression. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Freedom Pest Control! Jeannie Vadeboncoeur Customer Service Supervisor |
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John G.
Mike was on time called 30 minutes before arriving, was thorough and communicated info well. Very positive.
Business Owner's Reply · 4 months ago (Dec 19)
John,
Thank you so much for your kind feedback! We're thrilled to hear that Mike provided such a positive experience, arriving on time, communicating effectively, and being thorough during his visit. We take pride in our team's dedication to excellent service, and it's always wonderful to hear when it makes an impact. We'll be sure to share your compliments with Mike. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Anthony M.
best tech.
Business Owner's Reply · 4 months ago (Dec 13)
Anthony,
Thank you for taking the time to compliment the Freedom Pest Control technician who provided you with service. We appreciate your business. Thank you for choosing Freedom Pest Control. Jeannie Vadeboncoeur Customer Service Supervisor |
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Carole B.
Salem, MA
Excellent service today!!
Business Owner's Reply · 4 months ago (Dec 11)
Carole,
Thank you so very much for the 5 star review! We appreciate you taking the time to offer us this strong indications that you are very happy with the pest control services we provide to you. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Barbara M.
Haverhill, MA
Every one of techs has been very professional and friendly. They've answered all my question and addressed any of my concerns.
Business Owner's Reply · 4 months ago (Dec 5)
Barbara,
Thank you so much for your kind words! We’re thrilled to hear that our team has been professional, friendly, and attentive to your questions and concerns. Your satisfaction is our top priority, and it’s wonderful to know we’ve been able to meet your expectations. Please don’t hesitate to reach out if there’s anything more we can do for you! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Peggy G.
The technicians were efficient and always pleasant. They spent time to find all the spots where the bait is located. The office is accommodating. I feel like this company has my back when it comes to pest control.
Business Owner's Reply · 4 months ago (Dec 5)
Peggy,
Thank you for your wonderful feedback! We're so glad to hear that our technicians were efficient and thorough, and that the office team has been accommodating. It means a lot to us that you feel supported and confident in our services. We truly value your trust and are here whenever you need us. Thank you for choosing us for your pest control needs! Jeannie Vadeboncoeur Customer Service Supervisor |
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Angela & Bob B.
Georgetown, MA
Great!!!
Business Owner's Reply · 5 months ago (Nov 26)
Angela & Bob,
Thank you so very much for taking the time to offer Freedom Pest Control this 5-star review! Please let us know if at anytime you may have questions about your services, we are here to help. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Maryann D.
Excellent service by John. Thank you!
Business Owner's Reply · 5 months ago (Nov 26)
Maryann,
We are so glad to hear that Jon provided you with an excellent level of service. We will be sure to pass along this compliment to him. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Luis Z.
Lynn, MA
Wish the tech was more knowledgeable on what service he was to perform and he didn’t even check on my traps in the basement.
Business Owner's Reply · 5 months ago (Dec 2)
Luiz,
Hello, I hope this message finds you well! I wanted to follow up regarding our recent conversation about scheduling a technician to check the traps in your basement. I have successfully scheduled the appointment for Wednesday, December 4th, from 12 PM to 2 PM. Thank you for your understanding regarding the previous oversight. We appreciate your long-standing loyalty to Freedom Pest Control, and we are committed to ensuring that you receive the high level of service you expect from us. If you have any further questions or need to make any changes, please feel free to reach out. Best regards, Jeannie Vadeboncoeur Customer Service Supervisor Freedom Pest Control jeannie@callfreedompest.com 978-887-7900 www.callfreedompest.com |
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Mark F.
Alex did a great job of inspecting bait stations, locating possible entry points and blocking them as well as adding additional stations
Good company to work with.
Business Owner's Reply · 5 months ago (Nov 19)
Mark,
Thank you for your kind feedback! We're thrilled to hear that Alex did a great job inspecting the bait stations, addressing potential entry points, and adding additional stations. Providing thorough and effective service is our priority, and we’re glad you had a positive experience. We appreciate your trust in our company and look forward to working with you again! Jeannie Vadeboncoeur Customer Service Supervisor |
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Bj Q.
Haverhill, MA
I'm a new customer & had Jon come out.....very nice guy, friendly, knowledgeable, and enjoys his job, which is
a plus in this day and age! I would recommend him { Freedom Pest} in a heart beat! Bj.
Business Owner's Reply · 5 months ago (Nov 18)
BJ,
Thank you so much for your kind words and for choosing Freedom Pest! We’re delighted to hear that Jon made such a great impression with his friendliness and expertise. We’ll be sure to share your feedback with him – it means a lot to know he made your experience so positive. If you ever need anything, please don’t hesitate to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Roberta C.
Felix is GREAT.
Business Owner's Reply · 5 months ago (Nov 18)
Felix,
Thank you for your feedback! We’re thrilled to hear that Felix provided great pest control service on behalf of Freedom Pest Control. If there’s anything more we can assist you with, please feel free to reach out! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Anne & Dan M.
We have been customers of Freedom Pest Control for many years. Helped us out with flying squirrels in the attic, ground hogs on the property bees and mice control.
Great prompt service, a real person answers your call! Very pleased and would definitely recommend.
Business Owner's Reply · 5 months ago (Nov 12)
Anne & Dan,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team has been able to assist you over the years with everything from flying squirrels to groundhogs, bees, and mice. Providing prompt, reliable service with a personal touch is what we aim for, and we're glad to know it’s made a difference. Your recommendation means a lot to us, and we look forward to continuing to serve you whenever you need us! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Sophocles/Ellen C.
John is so knowledgeable and professional, always easy to deal with, very pleased with Freedom and the people they employ! Thank you!
Business Owner's Reply · 5 months ago (Nov 12)
Ellen,
Thank you so much for your kind words! We're delighted to hear that John has provided you with knowledgeable and professional service. We take pride in our team and are thrilled that your experience with Freedom Pest Control has been so positive. We appreciate your trust in us and look forward to continuing to serve you. Thank you again! Jeannie Vadeboncoeur Customer Service Supervisor |
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Louise & Bill C.
Ipswich, MA
Very satisfied.
Business Owner's Reply · 5 months ago (Nov 11)
Louise & Bill,
Thank you for taking the time to let us know that you are very satisfied with services provided to you by Freedom Pest Control. Please let us know at any time if you have questions about your services. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Barbara S.
Topsfield, MA
Excellent service. Totally recommend.
Business Owner's Reply · 5 months ago (Nov 8)
Barbara,
Thank you for the five-star review! We’re thrilled to know you had such a positive experience with our pest control service. Your satisfaction and peace of mind are what we strive for, and it’s great to hear we delivered that for you. If there’s ever anything more we can do, please don’t hesitate to reach out. Thanks again for choosing Freedom Pest Control! Jeannie Vadeboncoeur Customer Service Supervisor |
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Christine M.
Peabody, MA
I was not only pleased but relieved with my initial contact with the representative in the office, Mary. Mary reassured me that she could help me and get me an appointment as soon as possible, which ended up being the same day!
The Technician, John was super thorough, professional, and efficient. He explained everything to me on what the plan of action would be and maintenance after. I am beyond pleased with Freedom Pest Control.
Business Owner's Reply · 5 months ago (Nov 8)
Christine
Thank you for sharing such wonderful feedback! We're so glad to hear that Mary provided reassuring and prompt service, and that Jon delivered a thorough and professional experience. It’s our mission to make sure our clients feel confident and well-informed every step of the way, and it’s great to know we achieved that for you. We’re beyond pleased to have you as a customer and look forward to continuing to meet your pest control needs. Thank you for choosing Freedom Pest Control! Jeannie Vadeboncoeur Customer Service Supervisor |
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Maryann D.
John was excellent. Very through. Great customer service- and always on time. Thank you John!!!
Business Owner's Reply · 5 months ago (Nov 8)
Maryann,
Thank you for sharing such positive feedback! We're delighted to hear that Jon consistently provides thorough and timely service. Great customer service is something we prioritize, and it's fantastic to know Jon delivered that experience for you. We'll be sure to pass along your gratitude to him. Thank you again for choosing Freedom Pest Control! Jeannie Vadeboncoeur Customer Service Supervisor |
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Maryann D.
Beverly, MA
I am very pleased with Freedom Pest Controls customer service. The Tech who came by today(John) was fantastic - very through and complete. Thank you!
Business Owner's Reply · 5 months ago (Nov 8)
Maryann,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service and that Jon provided a thorough and complete experience. We strive to deliver exceptional service, and it's wonderful to know that we met your expectations. Please don't hesitate to reach out if there's anything more we can do for you. Thank you again for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Pauline P.
My technician was very nice& did a very thorough inspection!
Business Owner's Reply · 5 months ago (Nov 4)
Pauline,
Thank you for sharing your experience! We're so glad to hear that your technician was both friendly and thorough in the inspection. We take pride in providing detailed service, and it’s wonderful to know we met your expectations. We look forward to serving you again! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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John D.
Felix did a great job, very through! Great personality!
Business Owner's Reply · 6 months ago (Oct 30)
John,
Thank you for your feedback! We’re thrilled to hear that Felix did a great job and provided such thorough service. It’s always wonderful to know our technicians bring both expertise and a friendly personality to the job. We appreciate your kind words and look forward to continuing to meet your expectations! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Susanne B.
Tech pressed “on his way to my house” by mistake. Should have called me to correct time. I called office almost 1 hour later. Also, used black caulking to close gaps on my white baseboard. Not good!
Business Owner's Reply · 6 months ago (Oct 29)
Susanne,
Thank you for reaching out, and I appreciate your understanding as we work to improve our processes. I apologize for the scheduling mix-up and the oversight with the black caulking on your white baseboards. Your feedback is invaluable to us, and I’ll ensure it’s passed along to the team to prevent this in the future. We’re here to make things right, so please let us know how we can assist in correcting the caulking or any other details. Thank you for your patience and for allowing us the chance to improve our service for you! Thank you, Jeannie Vadeboncoeur Customer Service Supervisor |
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Mark F.
Beverly, MA
Technician was thorough and knowledgeable. Communication of both office and tech was great.
Business Owner's Reply · 6 months ago (Oct 29)
Mark,
Thank you for sharing this positive feedback! I'm glad to hear the technician was thorough and knowledgeable and that our communication met your expectations. Please let us know if there's anything more we can do for you! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Mark R.
He is good ....
Business Owner's Reply · 6 months ago (Oct 25)
Mark,
Thank you for taking the time to offer a review. Please let us know if you have any questions that we can answer about your services. We appreciate your business very much. Jeannie Vadeboncoeur Customer Service Supervisor |
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Elizabeth C.
Beverly, MA
I am pleased with service I am receiving from Freedom Pest service. They are efficient, prompt and leave me confident in my home.
Business Owner's Reply · 6 months ago (Oct 25)
Elizabeth,
Thank you for your kind words! We’re thrilled to hear that you’re pleased with our service and that we’ve been able to provide you with efficient, prompt, and confidence-building support for your home. Your satisfaction is our top priority, and knowing that you feel secure and well cared for truly means a lot to us. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Michael L.
Technician was prompt courteous and thorough!
Business Owner's Reply · 6 months ago (Oct 25)
Michael,
Thank you so much for your feedback! We’re delighted to hear that our technician was prompt, courteous, and thorough during the visit. Providing professional and attentive service is our top priority, and it’s always wonderful to know we’ve met your expectations. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Customer Service Supervisor |
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Patricia D.
Amesbury, MA
Good customer service today.
Business Owner's Reply · 6 months ago (Oct 25)
Patricia,
Thank you for choosing Freedom Pest Control to control your pests. We are happy to hear that you are happy with the services provided and also that you chose Freedom Pest Control to be your vendor of choice. Thank you, Jeannie Vadeboncoeur Customer Service Supervisor |
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Luigi C.
Very good to have as a service technician is very knowledgeable and efficient.
Business Owner's Reply · 6 months ago (Oct 16)
Luigi,
Thank you for the kind words, Luigi! We're thrilled to hear that you found our service technician to be knowledgeable and efficient. We take pride in providing top-notch service, and it's great to know that it's making a difference. If you ever need anything else, we're here to help! Thank you, Jeannie Vadeboncoeur Customer Service Supervisor |
