So far so good. The inspection of three houses done on same day , and on exact day of original scheduling. The representative was very nice, thorough, knowledgable of whole process, and work to be done( new barrier, dehumidifier, fungal treatment, and termite prevention, all this only one of properties). The actual setting all this up plus regular pest control was done for all properties, exactly as scheduled...always prompt. So, so far so good. We are pleased.