Paul G. Review
Terminix Ontario

Full Service Pest Control Company

Concord, ON

3.9 · 1002 reviews
3.9 · 1002 reviews

Paul G.
Paul G.
Ajax, ON
Posted 7 months ago (Aug 27) ·
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Stay away from this company. Twice they have charged me when they did NOT actually do any service. It seems to be part of their business model, just read some of the other 1 star reviews 🤦🤦🤦🤡🤡🤡. They hope you don't notice. In 2021 they charged me despite never having provided the service. It took over a year to resolve! This time they charged me $168.37 on February 6, 2024 despite not having provided the service due to weather. We called them to ask why. They assured they would address the issue. It never happened. After months of back and forth. Hours on the phone talking, tons of ticket numbers, getting assurances, dozens of emails, they refuse to do anything. It gets better, I finally get an email from them the other day that states as " gesture of Goodwill" they will give me 10% off the next visit! Do you believe the arrogance and condescension? They spend thousands trying to get 1 net new client. They are willing to lose a current paying client because these geniuses refuse to correct the $169 scam they tried on me twice! Very frustrating dealing with these scammers. They really don't seem very bright. I have a life and family to take care of instead of dealing with these goofs. Spare yourself the grief of having to deal with them. Their web site states the following, what a F#@#@ JOKE 🤡🤡🤡🤡🤡: TERMINIX CANADA gets results. We 100% guarantee it.



As part of our 100% satisfaction guarantee, we"ll do whatever it takes to solve all of your residential pest control problems. If pests come back between treatments, so will we – at no additional cost to you, for as long as you keep your plan.1 We won"t rest until we"ve removed every last pest. If you"re not 100% satisfied, we"ll give you your money back.2.