TERRIBLE!!!!! I requested spray outside for ants. I consider my deck as outside and it is full of ants. There is nothing about your service I like and I want out of my contract. This was the first visit. I requested a hard copy of my contract over a week ago from Robert and it has not come. I give you a 0--no stars but this made me assign a star. I told Robert the only problem I had was the ants. I think this year contract was a big mistake on my part and oversell by Terminix.