Catseye Pest Control

Catseye Pest Control

Catseye Pest Control

Wildlife & Pest Control

Hartford, CT

4.5 · 472 reviews
4.5 · 472 reviews

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About Catseye Pest Control

Location

Hartford, CT

Service

Wildlife & Pest Control
Additional Services: Exclusion

Business Hours

Mon-Fri: 7am-7pm; Sat: 8am-2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

34

Business Qualifications

Catseye has been recognized as one of the top 100 companies in the Pest Control industry, a ranking of the top companies based on annual revenue, year after year since 2008 by the two pest control industry trades, PCT (Pest Control Technology) Magazine and PMP (Pest Management Professional) Magazine. In 2013, Catseye was named to the Inc. 5000 list of fastest growing private companies. In the same year, the EPA (Environmental Protection Agency) named Catseye to its Pesticide Environmental Stewardship Program for reducing the potential health and environmental risks of pesticide usage and incorporating integrated pest management (IPM) approaches into its services. Additionally, Catseye has been recognized on several occasions for local, regional and national advertising awards for its exceptional marketing strategies and as a top company to work for in the markets it operates in.

472 Reviews for
Catseye Pest Control

What people say about Catseye Pest Control
Professional · 109
Knowledgeable · 53
Thorough · 43
Excellent · 35
Courteous · 25
· Show All
4.5 star average rating (472 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Middletown, CT
Jesus was punctual, friendly and professional. He answered all of my questions and explained the services he provided.
Business Owner's Reply · A day ago
Thank you, Marsha! We're so glad to hear that you had a great experience with Jesus.
Windsor, CT
Catseye is always on time, polite, neat and effective. I highly recommend them!
Business Owner's Reply · A day ago
Thank you for your five-star review, Kenneth! We're so happy to hear that you've had a great experience with our team.
Shelton, CT
Got our first payment statement but still waiting for the job discussed to be finished 4 weeks later.
Business Owner's Reply · 4 days ago (May 11)
Jean, apologies that we fell short in our communication with you. We always try to be as communicative as possible, and recognize that we haven't done so in this instance. A member of our team will be in contact with you shortly.
Clinton, CT
Ive only been to my house once since I hired Catseye. I can see that there are many mice traps placed throughout my home which is being renovated and two placed outdoors. The indoor traps are empty so I guess that is good news. I cannot see what is inside the outdoor traps so I guess those are doing their job as well.
Business Owner's Reply · 11 days ago (May 4)
Thank you, Carol! We're happy to hear that you're pleased with your services.
Hartford, CT
I'm satisfied with the service delivered,thank you.
Business Owner's Reply · 11 days ago (May 4)
Thank you, Shirleen!
Norwalk, CT
It is concerning that I have reached out now 3 times since my ant spray on Saturday and have not heard back from anyone. I emailed and left a message for my inspector, and no word back, and I have called the main number directly and was told a manager would give me a call back yesterday. Still no returned call. Can someone please give me contact me at (516) 998-5160?
Business Owner's Reply · 16 days ago (Apr 29)
Alexandra, apologies that we fell short in our communication with you. We always try to be as communicative as possible, and recognize that we haven't done so in this instance. I believe that John was in contact with you yesterday, but if you'd like to discuss any issues further, please do not hesitate to reach out.
East Hartford, CT
The rep who took my initial call and set up my appointment, the inspector and the tech who came out were all very nice and super accomodating.
Business Owner's Reply · 18 days ago (Apr 27)
Thank you for your review, Tara!
Manchester, CT
Very happy with There service.
Business Owner's Reply · A month ago (Apr 16)
Happy to hear that. Thank you for your five-star review!
South Windsor, CT
Everything going well.
Business Owner's Reply · A month ago (Apr 15)
Great to hear. Thank you for the five-star review, Steve!
Newington, CT
So far no mice spotted in the house or basement in a few days. The problem seems to be under control. Christina is the best. She's tracking their pathways. Your response time from my initial phone call was minutes; and the first visit was within hours. I would highly recommend your service and company to anyone with a pest issue.
Business Owner's Reply · A month ago (Apr 15)
Thanks, Richard! So happy to hear that you're satisfied with our response and services!
Canterbury, CT
Technician provided us with a very professional looking job. Looking forward to no more mice in the attic!
Business Owner's Reply · A month ago (Apr 15)
Thanks, Jeff! We're so glad you're pleased.
Bridgeport, CT
Outstanding customer service.
Business Owner's Reply · A month ago (Apr 12)
Thank you, Ruth!
Bristol, CT
Very professional! And very attentive !
Business Owner's Reply · A month ago (Apr 15)
Thank you, Diann!
Hartford, CT
Sort of a mixed bag for me - On the one hand the communication was good with Catseye, if anything I heard from them more than I wanted to about my service. But the service itself was just ok especially considering what I paid. My house is difficult to work on because it is tall, but when paying a premium for work to be done under contract (after an inspection from an employee from the company) which includes paying more because two workers are needed for tall ladders I expect the company to come prepared to complete the work. The techs who came out to do the work did not bring tall enough ladders, forgot essential equipment to do the work, allowed a tall ladder to be improperly secured causing it to be blown over damaging a gutter on my home and narrowly missing causing more damage to my house. I personally would not hire this company again.
Colchester, CT
Waiting to hear back when job will be completed.
Business Owner's Reply · A month ago (Apr 5)
Hi, Rosanne. Someone with our team should be in contact soon. Hope you had a nice Easter weekend!
Newtown, CT
Installation went well for exclusion systems. Thank you!
Business Owner's Reply · 2 months ago (Mar 26)
Thanks, Doreen! Happy to hear that everything went smoothly.
Southbury, CT
To early to tell. But everyone is very professional.
Business Owner's Reply · 2 months ago (Mar 24)
Thank you, Peter!
Enfield, CT
Great communication. Service provided exactly as described. Would recommend and use again, if need arises.
Business Owner's Reply · 2 months ago (Mar 24)
Thank you for your five-star review!!
Sandy Hook, CT
Very pleased with Cody's work on Thursday. Thank you.
Business Owner's Reply · 2 months ago (Mar 22)
Thanks for the five-star review, Wendy! Cody is awesome!
East Windsor, CT
great service!
Business Owner's Reply · 2 months ago (Mar 15)
Thank you for your five-star review!
Westport, CT
Today a mouse jumped off a shelf in the boiler room and came close to landing omg my head. I found a dead mouse in the hall several days ago. Today a mouse jumped off a shelf in the boiler room and came close to landing on my head. You have not gotten rid of the mice ion my house and I expect you to come back and complete the job. otherwise I give you zero stars.
Business Owner's Reply · 2 months ago (Mar 8)
Nancy, thank you for your honest review. We truly strive to provide the best service to all of our customers, and are sorry to hear that your experience with us has not met your expectations. Members of our team should be in contact shortly to discuss this further.
Milford, CT
So far I’m happy with the service.
Business Owner's Reply · 2 months ago (Mar 2)
Thank you for your five-star review, Ruth. Great to hear you're happy with your services so far!
Farmington, CT
Benito did an excellent job, he explained what he was going to do and asked if I had any questions. He mentioned that they would be coming back and applying the ant protection in the near future. He is an asset to your company.
Business Owner's Reply · 3 months ago (Feb 25)
Thank you for the five-star review, Randy. We greatly appreciate your kind words about Benito, he really is an amazing technician.
Newtown, CT
This company is hands down, one of the best I've worked with. Very responsive customer service, super friendly and knowledgable techs, and overall, outstanding quality work. Without any prompting from me, the company automatically schedules inspections to keep checking their work and do more, if needed. The service is expensive upfront, but it's absolutely worth it knowing I won't be dealing with critters in my home.
Business Owner's Reply · 3 months ago (Feb 23)
Thank you for your five-star review, Nicole! We're so happy to hear that you're pleased with the services you've received from us. Looking forward to seeing you soon!
East Hartford, CT
Your staff members are very professional and the service is excellent.
Business Owner's Reply · 3 months ago (Feb 17)
Lascelles, thank you for your five-star review! We're so glad you're happy with your services.
Wethersfield, CT
Great service and professional people.
Business Owner's Reply · 3 months ago (Feb 12)
Dustin, thank you for your five-star review. We're so pleased that you're happy with your services!
Colchester, CT
So far so good.
Business Owner's Reply · 3 months ago (Feb 9)
Joan, thank you for your five-star review!
North Haven, CT
I am very pleased with the girl who came on Saturday as she put traps in the garage and checked all over the house.The man before her was nice also.Please keep up the good work.
Business Owner's Reply · 3 months ago (Feb 9)
Joanne, thank you for your five-star review. We're so happy to hear that you're pleased with your services so far!
Mystic, CT
Personnel are terrific ... extremely knowledgeable and professional.
Business Owner's Reply · 3 months ago (Feb 8)
Frank, thank you so much for the five-star review and kind words for our personnel!
Hartford, CT
Brian and Christina very informative but I’m not happy with seeing mice in my home.
Business Owner's Reply · 3 months ago (Feb 8)
Jeanette, thank you for the four star review. We truly strive to provide the best service to all of our customers, and are sorry to hear that your experience with us has not met your expectations. If you'd like to discuss this further, please do not hesitate to reach out to Lisa in our business development office, LMextorf@catseyepest.com.
Vernon Rockville, CT
Yes and No....Only one rat caught so far unless I am missing some reports and no notice of when you are coming. You have our cell phones....please text us when you are coming before you get there so we can make sure to let you in. We have asked repeatedly to let us know when you are coming and nada so far. We appreciate your diligent followup but just let us know when you are coming....text is fine and not that hard. Primary text line is 860-989-1988....secondary is 860-989-4608.
Business Owner's Reply · 3 months ago (Feb 8)
Liz, thank you for your review. We truly strive to provide the best service to all of our customers, and are sorry to hear that your experience with us has not met your expectations. We are always looking for ways to improve our business processes, so your feedback is appreciated. If you'd like to discuss this further, please do not hesitate to reach out to Lisa in our business development office, LMextorf@catseyepest.com.
Old Lyme, CT
It's a little early yet (only 2 days: initial review and first treatment), but I think so far, so good. We very much approve of the two Catseye employees who have come into our home.
Business Owner's Reply · 3 months ago (Feb 8)
Toni, thank you for your five-star review.
Bloomfield, CT
I'm a new customer of Catseye, and so far I've been very pleased. Catseye's approach to my pests issues inside and outside is very different to my former pest control company and I believe it will be effective in ridding me of these pests.
Business Owner's Reply · 4 months ago (Jan 21)
Xenia, thank you for your five-star review! We're so pleased to hear that you're happy with your experience so far. Looking forward to making your life pest-free!
Stamford, CT
So far Catseye service has been prompt, thorough, and scientific in approach. I am happy that I have hired this company.
Business Owner's Reply · 4 months ago (Jan 14)
Nancy, we're so happy you're pleased with your services thus far. Thank you for choosing Catseye!
Monroe, CT
So far everything has been as promised. Not very much activity with mice. First regular visit this week.
Business Owner's Reply · 3 months ago (Feb 9)
Thank you for your five star review!
Berlin, CT
Awesome staff... very helpful.
Business Owner's Reply · 4 months ago (Jan 7)
Susan, thank you for your kind review! We're so happy to hear that you are pleased with your experience.
Rocky Hill, CT
Never got a call back left message I believe Job is not complete! Talk to monthly service they said they would email and still no call back?
Shelton, CT
very satisfied with service so far.
Business Owner's Reply · 4 months ago (Jan 5)
Valerie, so great to hear that you're pleased with your services so far. Please reach out if you have questions/concerns!
Northford, CT
so far i am pleased.
Business Owner's Reply · 4 months ago (Jan 5)
Thank you for your review!
Bloomfield, CT
Very pleased with the second service. Clinician was polite and professional.
Business Owner's Reply · 4 months ago (Jan 5)
Sheila, happy to hear you're pleased so far. Please don't hesitate to reach out if you have questions/concerns!