Economy Pool

Economy Pool

Economy Pool

Pool Service

Venice, FL

3.8 · 585 reviews
3.8 · 585 reviews

About Economy Pool

Location

Venice, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

585 Reviews for
Economy Pool

What people say about Economy Pool
Excellent · 36
Great Service · 23
Professional · 23
Reliable · 23
Satisfied · 17
· Show All
3.8 star average rating (585 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Port Charlotte, FL
I have fired Economy Pool for destroying my equipment. Unresponsive service team and incompetent pool mechanics.
Port Charlotte, FL
George, "My pool guy", does a fantastic job taking care of my pool!! Has a great "work ethic" consequently everything he does comes out "TOP NOTCH"!!! George is a "Keeper"!!
Venice, FL
My pool tech, Scott, is great! Very professional and consciencious. He represents your company well!
Port Charlotte, FL
Haven’t had a full service yet. Service guy is due tomorrow. He was here two weeks ago but couldn’t complete due to bad weather. Rob was very informative and patient explaining service and system.
Osprey, FL
Yes we are happy with your service. Thank you for all you have done .
North Port, FL
Very satisfied with the pool service.
Englewood, FL
Very good job. Nice and respectful guy.
North Port, FL
Very good service...
Punta Gorda, FL
We love the service from Economy Pools. George is always helpful and answers all my questions or points me to the right person if he doesn't know. Thank you for taking care of our pool needs!
Maitland , FL
This company is not only unreliable but they will charge you for a month of weekly service and only come two weeks. There"s no consistency and who cleans your pool and it"s a hit or miss with how they clean it. Aside from that the women that answer phones are just rude and can"t seem to have the skill set to even operate their phones properly. I want my service discontinued but I guess they must be too busy dealing with complaints to ever answer the call. I will be submitting a better business bureau complaint from all the times they have charged me for a full service incorrectly. Run away from this company.
Venice, FL
No. Cancel me immediately.
Sarasota, FL
Not happy with your service !
North Port, FL
so far great, keep up the good work, welcome aboard.
Orange City, FL
We recently bought our home and hired Economy pools/cool pools to service our pool. ( They serviced the pool when the sellers lived here, so they were familiar with the pool and equipment. The office said since 2018) Shortly after we moved in, I noticed the filter was dripping by the pool equipment. They sent someone out to fix it. The tech came out, did some stuff by the equipment/ fixed the leak and left. That's when the problems began. The pool wasn't warming anymore and so I noticed that the filters were not coming on. They said they would send someone out to look at it. The Jose came out and told me I need a new motor for my pump.
( Again, they are familiar with the pool equipment. Jose even mentioned he had done work on my equipment before.. I said I had a home warranty for my pool and he told me they usually deny everything and it's hard to get things fixed and it takes a long time. I had company coming for a visit and he knew I was anxious to get it fixed. He told me he could be back out the next morning with a new pump for $1,400 . I said yes we had to do what we had to do. I had a bad feeling because everything was working fine before the first tech came to fix the drip. I asked my moms pool guy to come give me a second opinion. ( He was not familiar with my equipment at all) He came out that same morning,
after Jose left, and spent about 40 min trying to see what the issue was. He kept saying he didn't think it was the pump. After attempting several things like sealing any possible air leaks, he started turning valves. Sure enough he turned a valve and the sound of water came gushing through the pipes and the filters turned on. I want to cancel service and they say I have to pay $200 if it's before 12 months. They refuse to waive the fee even under these circumstances. Tabatha was rude and laughed at me when I said i was going to post my reviews. This company is very deceiving and has horrible customer service.
Port Charlotte, FL
first visit today will review after second visit.
PORT CHARLOTTE, FL
I’m somewhat ok. The only thing is I would like him to vacuum the pool more often. We don’t live there full time. It seems like when we get to our house the pool has so much grit and dirt on the bottom. Another thing when he gets there to put water in pool if needed. It has a timer on it and I can see on my camera if the water wouldn’t shut off and I would call our neighbor to shut it off. Thank you very much. My contact number is 812-661-7478.
NORTH PORT, FL
Algae was left in the pool and it is just getting worse.
Port Charlotte, FL
My pool is completely green and looks horrible. I called on Friday and the office girl would make a note for the pool tech this week. I just called again and left a message.
SARASOTA, FL
In general, I am satisfied with the service and responsiveness that Economy Pools has provided. Most of your maintenance representatives who service my pool on a bi-weekly basis do what I consider to be an "adequate" job based upon a basic pool bottom & wall brushing and skimming. However when it comes to checking the salt, chlorine and ph levels, their service is questionable. I have personally checked the chlorine & ph levels shortly after your reps have left without adding anything to balance these levels and found them to be extreme. By the same token there are some of your reps who go above and beyond when I have asked questions or for a little more attention to detail and are more than willing to help whenever possible. Overall your service is acceptable, but apparently some of your representatives are a little more "knowledgable", diligent and conscientious than others.
I would also request that a sales rep contact me regarding the installation of a pool heater.
VENICE, FL
Not happy. no one communicates and I never know when I am being serviced. there has been bugs at the bottom of my pool since the first service call.
PORT CHARLOTTE, FL
George, the technician who comes to my pool is top shelf. Brandon, the salesman promised me things which aren't true, like vacuuming every 2 weeks when it's supposed to be only once. The paper I have says it's every week. I write this every time when they send me a survey and no one contacts me. Low price and it shows. If not for George I wouldn't stay with them. Low class outfit.
PORT CHARLOTTE, FL
All is good.
Pinellas Park, FL
Absolutely terrible service and the customer service is disrespectful. Our pool has been green all season, we replaced all of our equipment by their recommendations. After all said and done, still green. Their cleaners are in and out in less then 10 minutes, never tested the chemicals and barely cleaned. We had to put tons of money into ourselves. Switched companies and pool switched instantly and has been maintained. Don"t waste your time and money. FYI, the salt conversation cells they offer for "free" are complete trash.
VENICE, FL
Very pleased with your service.
NORTH PORT, FL
They come and do their thing and the pool looks great👍.
ENGLEWOOD, FL
They covered pool pump motor under warranty no problem and did it in one day.
PORT CHARLOTTE, FL
I am very happy with the service. The pool hasn't looked this good in a long time.
Orlandon, FL
The level of ineptitude and uselessness of these people is beyond words. Do NOT hire! Terrible costumer service and you"re re tied up to a year contract they do not disclose to you on the first day. They do not return your calls, show up when they want, AND when you call to cancel their service due to THEIR lack of, they have the audacity to charge you $200. I believe that"s how they make their money, I can"t presume them surviving on an actual delivered product, they"re incapable.
Oldsmar, FL
If you're reading this review, all the negative reviews before mine are LEGITIMATE & 1000% ACCURATE. I'm a current customer, never in my life have I dealt with this level of awful customer service! My pool has not been serviced since August 20th, going on 5 weeks NO SERVICE! I've called their office literally a dozen times, 3/4ths of the time the call stays on hold and I'm sent to voicemail! Their on hold automated lady is a joke! If you want a good laugh call them and listen to it, everything they say their company is doing is FAR from reality. "We strive to make your experience the best""Concerns and areas for improvement are addressed quickly and efficiently""Provide services with integrity and class""Our motto is simple, exceed customer expectations in a legal, moral and ethical way" HA WHAT A JOKE! Last Friday I actually got through and spoke to a Service Manager, John, who ASSURED me that we will be "taken care of". My pool still has not been serviced! DONT HIRE THIS COMPANY.
Riverview , FL
Horrible company. Have to pester them to come out to service our pool. They do not respond to email. Have lied in the past about services performed.. Find another company to do business with.
ENGLEWOOD, FL
I Have cancelled your pool company as my pool service because I am NOT happy with your service. It is terrible and we never recommend your company.
Sarasota, FL
Absolutely HORRIBLE service !!!! I finally had enough after 3 weeks of no service. I was told that the manager Joe was coming to service me, he never showed or called to say he wasn't coming. I went with another company. This is the second time they asked me to please give them another chance and I just can't. If the manager doesn't care why should the techs!! The only tech that was decent was Shane Y. I have a pool for a reason, to swim in it, not to grow algae. When they do come it's never the same day or time. I installed a camera system so I can see if they really service because my pool looked like it wasn't touched. Save yourself aggravation RUN !! Find someone who respects your business.
NORTH PORT, FL
Do not recommend.
NORTH PORT, FL
Still cloudy.
VENICE, FL
Too early to tell!!
PORT CHARLOTTE, FL
Nobody came last week ???.
NORTH PORT, FL
My only issue was dumping the bugs from the skimmer basket on my pool deck.
NORTH PORT, FL
So far so good, altho I was told I would have the chlorine tab thing installed on my system in a week and its been 3 weeks?
NORTH PORT, FL
I had another pool service and economy did a lot better job.
PORT CHARLOTTE, FL
Hello.
I have been a customer for a month. This is a complaint about the poor service you have provided to my pool. I made a payment for a weekly service but the last three weeks no one has come to clean my pool. They haven't even left a note. The algae are starting to come out again. It is absolutely incredible that the person in charge of that job did not call or leave a note. Coming soon. I have to pay for the month of September. I hope, not only that you come to clean my pool, but that you do not want to charge for a service that has been incomplete and inefficient. I will wait for an answer on this email and I want it to be solved. Otherwise, I will have to cancel and find another company. Sincerely
Carlos Castellanos
21403 glendale Avenue.