Future Services, Inc

Future Services, Inc

Future Services, Inc

Pest Control

Snellville, GA

4.4 · 969 reviews
4.4 · 969 reviews

About Future Services, Inc

Location

Snellville, GA

Services

Pest Control
Additional Services: Ant Control · Bee & Wasp Control · Carpenter Ant Control · Flea & Tick Control · Lawn Care · Mosquito Control · Rat Control · Roach Control · Rodent Control · Tap Insulation · Termite Control · Termite Inspection

Products

Termite baiting systems, Liquid barriers, Family & Pet Friendly Products

Business Hours

Mon-Fri: 8am-5pm; Sat: Closed; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

21

Business Qualifications

NPMA, L&I GPCA, CPCO of Georgia, Best pick home reports 2011 - 2016, QualityPro Certified

About This Business

Future Services, Inc. is a family owned pest control company based in Snellville, Georgia. Our Mission: To protect people, property, and quality of life while enriching the lives of our team members, but foremost....serving others!

969 Reviews for
Future Services, Inc

What people say about Future Services, Inc
Professional · 128
Great Service · 97
Excellent · 82
Satisfied · 55
Courteous · 47
· Show All
4.4 star average rating (969 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Atlanta , GA
I wrote a review earlier, I"m not unhappy I just don"t have any ecstatic reaction for the service. I pay for a service, initially the relationship between the company was rocky, but the technician that comes out to service my home is very professional and kind. He"s not to blame nor do I want my last review to effect his work integrity.
Business Owner's Reply · 1 hour ago
We are incredibly grateful that you took the time out to leave us this WONDERFUL review.
McDonough, GA
Always great service.
Business Owner's Reply · 4 hours ago
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Atlanta, GA
Great customer service, last minute appointment available. Home inspector was knowledgeable, polite, friendly.
Business Owner's Reply · 6 hours ago
We really appreciate you being a loyal customer and helping to share the word about us.
Hampton, GA
Great customer service!If you have any issue, they take care of it fast. I do hope they keep it up.
Business Owner's Reply · 6 hours ago
We are incredibly grateful that you took the time out to leave us this WONDERFUL review.
Atlanta, GA
To be honest, the rep comes and puts wood in the stations and sends the invoice. Am I suppose to be happy.
Business Owner's Reply · 6 hours ago
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Senioa, GA
I am very pleased with the service I received.
Business Owner's Reply · 6 hours ago
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Graniteville, SC
No I am NOT!!! I called this week and I have yet for someone to return my call. I was told that a technician had been to my house but they apparently went to the neighbors house! I am very dissatisfied!
Business Owner's Reply · 6 hours ago
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Mcdonough, GA
Tech was friendly and thorough about his job. Great service.
Business Owner's Reply · 6 months ago (Mar 14)
“We are incredibly grateful that you took the time out to leave us this WONDERFUL review.”
McDonough, GA
Hello everyone out there this is Cleveland Dixon and I'm encouraging you to use future service for your termite service I have bin with them since 20008 and no regret so come on board and remember. Don't count the days make the days count one love.
Business Owner's Reply · A day ago
We really appreciate you being a loyal customer and helping to share the word about us.
Augusta, GA
Awesome quality service.
Business Owner's Reply · A day ago
We are incredibly grateful that you took the time out to leave us this WONDERFUL review.
Snellville, GA
I’ve been with Future for over 18 years and I’m really happy with the service.
Business Owner's Reply · A day ago
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Cumming, GA
All went beautifully!
Business Owner's Reply · A day ago
We really appreciate you being a loyal customer and helping to share the word about us.
Locust Grove, GA
I am happy with Future's Service. Everyone has been very to work with, good customer service. I definitely recommend this company.
Business Owner's Reply · A day ago
We are incredibly grateful that you took the time out to leave us this WONDERFUL review.
Mcdonough, GA
Professional and timely service.
Business Owner's Reply · A day ago
“We are incredibly grateful that you took the time out to leave us this WONDERFUL review.”
Union City, GA
Yes! I’m happy with service
Please don’t leave notice on front door. I’ll check email.
Business Owner's Reply · A day ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Atlanta, GA
Had our first visit from Henley at Future Services and he was so warm and friendly, asked what/if pests we had been seeing and then thorough in his explanation of treatment. A great start!!
Business Owner's Reply · 2 days ago (Sep 18)
We really appreciate you being a loyal customer and helping to share the word about us.
North Augusta, SC
Yes. We have been in our home for 7 years now and we have been pleased with Future services. Thanks for keeping our home safe from termites!
Business Owner's Reply · 2 days ago (Sep 18)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Riverdale, GA
Good job.
Business Owner's Reply · 3 days ago (Sep 17)
We really appreciate you being a loyal customer and helping to share the word about us.
Extremely unhappy!!!!!!!!! I still have ants, and now they are in my shower.
Business Owner's Reply · 3 days ago (Sep 17)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Buford, GA
I doubt sometimes of all the containers are checked. This summer I replaced the pine straw in front with mulch, and it certainly didn’t appear the two there had been checked since I put the pine straw down in 2018. The lid was under the pine straw and it hadn’t been moved to check. I also had doubts when I took up two due to placing pavers in the back and it appears that it wasn’t noticed as it wasn’t mentioned. We have used since we bought the house in 2012 but I would place as average but not outstanding service.
Business Owner's Reply · 3 days ago (Sep 17)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Evans, GA
I am completely satisfied with my Future Services.
Business Owner's Reply · 3 days ago (Sep 17)
We really appreciate you being a loyal customer and helping to share the word about us.
Lexington, SC
Prompt service. Friendly technicians.
Business Owner's Reply · 3 days ago (Sep 17)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Grovetown, GA
Seems fine, I wasn't home at the time.
Business Owner's Reply · 3 days ago (Sep 17)
We really appreciate you being a loyal customer and helping to share the word about us.
Loganville, GA
Very courteous.
Business Owner's Reply · 3 days ago (Sep 17)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Conyers, GA
We like the fact we can easily schedule an appointment , but we can’t figure out what is going on about a hornet that keep showing up in our restaurant.
Business Owner's Reply · 4 days ago (Sep 16)
We really appreciate you being a loyal customer and helping to share the word about us.
Lithonia, GA
if you guys come out every 3 months to spray the outside of my home why do i still see bug in my home ? if you guys have been out and sprayed the inside of my home why do i still see bugs? not happy.
Business Owner's Reply · 4 days ago (Sep 16)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Jonesboro, GA
Not sure there should be as many weeds still in my lawn.
Business Owner's Reply · 4 days ago (Sep 16)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Mcdonough, GA
Very please.
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Hampton, GA
David did a great job and customer service at my house.
Business Owner's Reply · 4 days ago (Sep 16)
We really appreciate you being a loyal customer and helping to share the word about us.
Atlanta, GA
Corey was super nice and eager to make sure everything was complete.
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Lithonia, GA
Outstanding service. Dependable and excellent customer service. Kudos!
Business Owner's Reply · 4 days ago (Sep 16)
We really appreciate you being a loyal customer and helping to share the word about us.
Fairburn, GA
Definitely seen a difference after your service. Thank you so much!!!!!
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Dacula, GA
I am satisfied with the service.
Business Owner's Reply · 4 days ago (Sep 16)
We really appreciate you being a loyal customer and helping to share the word about us.
Hampton, GA
So far, its okay.
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Columbia, SC
I am furious! We are experiencing more roaches and spiders than ever! I’ve had to many “in between service” calls and text messages to James, most recently I was directed to contact the office since someone else is now servicing our area, but still no no avail. Something needs to be done was we are paying to much money to maintain this partnership to be seeing so many pests inside and around our house. We are ready to change providers if something is not done immediately. We have a three year old and cannot chance it with these spiders and roaches.
Business Owner's Reply · 4 days ago (Sep 16)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
West Columbia, SC
I am extremely happy with Future services so much so I could jump up and down with joy no more sleepless nights is awesome. Thank you Future company.
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Grovetown, GA
Inserted termite bait system and left dirt/mud mess in yard.
Business Owner's Reply · 4 days ago (Sep 16)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Macon, GA
The technicians are very knowledgeable and helpful in providing tips to alleviate the bug problem. The quarterly billing makes it more affordable, but a bit of confusion regarding customer notification. Pest control showed up at the residence without any knowledge of the appointment, as the notification to the customer failed. All in all, very good service.
Business Owner's Reply · 4 days ago (Sep 16)
We really appreciate you being a loyal customer and helping to share the word about us.
Peachtree City, GA
Great service. Technician was great about closing gates to the property.
Business Owner's Reply · 4 days ago (Sep 16)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Loganville, GA
I have been beyond annoyed with Future Services for quite some time with their lack of customer service. There have been times when I've contacted Future Services to request services and did not receive a response for a long time. When I finally did receive a response, the technician had no respect for my time. He called an hour after my window and stated he'd be 20 minutes late. Forty-five minutes later he never showed up and I canceled the appointment. Even after this last episode, I delayed canceling my services until approximately two weeks ago. I spoke with two representatives about the cancellation of services. The last young lady I spoke with (Candace, I think) supposedly canceled my services. I came home on September 11 (about 2 weeks after) and there was a Future Services sign in my yard indicating they treated my property 2-3 WEEKS AFTER I canceled my services. Secondly, on September 12, I checked my bank account and Future Services charged my account for the services they performed. Not only did I not authorize the services to be performed, I ABSOLUTELY DID NOT authorize the charges to my account.

I've sent YET ANOTHER email to Future Services and I am currently awaiting a reply as to when my account will be made whole again.
Business Owner's Reply · 4 days ago (Sep 16)
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.