Future Services, Inc.

Future Services, Inc.

Future Services, Inc.

Pest Control

Snellville, GA

4.3 · 1329 reviews
4.3 · 1329 reviews

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About Future Services, Inc.

Location

Snellville, GA

Services

Pest Control
Additional Services: Ant Control · Bee & Wasp Control · Carpenter Ant Control · Flea & Tick Control · Lawn Care · Mosquito Control · Rat Control · Roach Control · Rodent Control · Tap Insulation · Termite Control · Termite Inspection

Products

Termite baiting systems, Liquid barriers, Family & Pet Friendly Products

Business Hours

Mon-Fri: 8am-5pm; Sat: Closed; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

26

Business Qualifications

NPMA, L&I GPCA, CPCO of Georgia, Best pick home reports 2011 - 2016, QualityPro Certified

About This Business

Future Services, Inc. is a family owned pest control company based in Snellville, Georgia. Our Mission: To protect people, property, and quality of life while enriching the lives of our team members, but foremost....serving others!

1329 Reviews for
Future Services, Inc.

What people say about Future Services, Inc.
Professional · 168
Great Service · 122
Excellent · 103
Satisfied · 75
Courteous · 58
· Show All
4.3 star average rating (1329 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Snellville, GA
Morgan is a definite asset to Future Services, Inc. Morgan is the epitome of how a person of service is to perform his duties.
Loganville , GA
I am totally appalled with the way my account was handled by the Loganville GA office after I was charged an additional $199. I called about the error and was informed that I would basically have to wait approximately 24 hours for manager to review and an additional 7 to 10 business days before my money was refunded. When I asked to speak to a manager so my refund could be expedited because it was the company"s error I was told the manager was unavailable and there was nothing else they could do. I"m sure if I was calling to give them new business and asked for a manager, there would have been one available. I"m very disappointed and will not be doing business with this company after my annual contract expires.
Tampa, FL
Absolutely worst pest control company I"ve ever dealt with. I regret ever contacting them. Strongly do NOT recommend. Service is horrible. Billing is dishonest. Looking for a lawyer. Save yourself time, aggravation, and money. Go somewhere else.
Atlanta, GA
We have had many technicians stop by to check our terminate stations over the years but no one was as thorough and knowledgeable as Aaron was today. He was informative and did a great job and made me want to continue working with Future. Thanks again Aaron!".
Business Owner's Reply · 3 years ago (Feb 7, 2022)
We appreciate your review of our customer service and are pleased to hear that our technician Aaron did a great job for you! Future Services thrives because of wonderful customers like you. Please let us know if you need anything at all. Take care! – Future Services Team 770-979-8180
Suwanee, GA
Martin was very professional and such a nice man he did a great job. We were very happy.
Business Owner's Reply · 3 years ago (Sep 10, 2021)
We are grateful that you took the time to rate our service. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Lawrenceville, GA
Excellent. Martin is very knowledgable and courteous.
Business Owner's Reply · 3 years ago (Sep 10, 2021)
We are grateful that you took the time to rate our service. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Hephzibah, GA
Let me start by saying that the service itself was good, the bugs were kept at bay while using this company. However, that's where the good review ends. You do not get good customer service with this company! You call to schedule and appointment, and they take a message, but never get back to you. So, I asked the tech on his next visit for his direct number so I could schedule with him, but he never gets back to me either, or he writes back that he's in training and will get back with me next week, but then, never does. So, after several more phone calls to the company, I schedule an August 4th appointment from between 8-10 a.m. with them, and sit home for 2 hours and he never shows up! I call the company, and they say that my appointment was for August 27th -- nearly 4 weeks away! I never set up an appointment with them for that date so far in advance. My last service was April 30th, that date would put me at 4 months, well over my quarterly service date. So, I just fired this company and will hire another one.
Business Owner's Reply · 3 years ago (Sep 29, 2021)
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. We apologize that our service did not satisfy your expectations.
Snellville, GA
Chris was professional was a pleasure to meet Chris and he explained to us the steps he was taking to keep our home protected.
Business Owner's Reply · 4 years ago (Apr 22, 2021)
Thank you for your 5-star rating of our company and our technician. Customer service is paramount to us. Should you need anything moving forward, please let us know. Take care! – Future Services Team 770-979-8180
Loganville, GA
Not happy with my service tech. He doesn't pay attention to detail! I was pleased that he called prior to arrival this time.
Conyers, GA
Yes, very satisfied. Been using Future Services for years. They have always been excellent to work with! Thank you!
Business Owner's Reply · 4 years ago (Apr 16, 2021)
Thank you for your review of our company! It is our pleasure serving you. Please let us know if we can be of further assistance with your pest services. Take care! – Future Services Team 770-979-8180
Snellville, GA
Mr Brad was very professional and such a nice man he did a great job and I was very pleased.
Business Owner's Reply · 4 years ago (Apr 13, 2021)
We are grateful that you took the time to rate our branch manager Brad. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Winder, GA
Y’all are always thorough and have professional people when I get to see them. Your service works! I like 👍 pest prevention service much better than pest control service.
Business Owner's Reply · 4 years ago (Apr 8, 2021)
We are grateful that you took the time to rate our service. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Ellenwood, GA
Yes *****.
Business Owner's Reply · 4 years ago (Mar 29, 2021)
Thank you for your review of our company! It is our pleasure serving you. Please let us know if we can be of further assistance with your pest services. Take care! – Future Services Team 770-979-8180
Stone Mountain, GA
We have not been satisfied with this product, considering canceling within the next few months... the product did not work last summer-fall have the same amount of mosquitoes.... just got the first treatment for the year. So disappointed from last year. Have know idea what to expect.
Loganville, GA
I’m very pleased with your tech. He does a thorough job and I don’t have worry about termites getting into my house.
Business Owner's Reply · 4 years ago (Mar 22, 2021)
Thank you for your 5-star rating of our technician. Customer service is paramount to us. Should you need anything moving forward, please let us know. Take care! – Future Services Team 770-979-8180
Lithonia, GA
The Tech r Doing a Awesome Job🎉🎉😎.
Business Owner's Reply · 4 years ago (Mar 8, 2021)
Thank you for your 5-star rating of our technician. Customer service is paramount to us. Should you need anything moving forward, please let us know. Take care! – Future Services Team 770-979-8180
They never showed up for our appointment, and when I called they never called back.
Buford, GA
excellent.
Business Owner's Reply · 4 years ago (Dec 28, 2020)
We are grateful that you took the time to rate our service. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Auburn, GA
Called my technician out last month for something that really turned out to be nothing.I could have handled it myself but Mr.Christensen reassured my worries and continued to take measures to avoid any other problems despite realizing early on that it was probably unnecessary lol.I love this company!
Business Owner's Reply · 4 years ago (Dec 28, 2020)
We are grateful that you took the time to rate our service. We rely heavily on customers like you to share your experience. If you need anything at all, please let us know! Take care! – Future Services Team 770-979-8180
Loganville, GA
It’s been almost three year being with future services.
For my first year no one visited my house for any service.
Second year I did not get agreement bond from the company.
No one called me any time to discuss the services.
Some of items installed outside are broken and needs attention
Saeed Ahmed
2501 Livingston court
Loganvill GA 30052.
Dacula, GA
Yes.
Conyers, GA
I ma very pleased at this current time, even thought it is moving to the fall, my lawn is looking healthy and you guys killed some weeds that the previous companies failed to do so.
Thanks.
Cumming, GA
Considering what we paid to have our yard treated for fire ants, we are extremely disappointed. We watched the technician treat the mulch beds and spot treat the yard. We reached out to customer service and a supervisor.
We were told that another technician would come out to treat the entire property Thursday and then it was changed to Friday. Sad to say, this never happened. No service, no phone call, no technician, not a happy customer.
Ellenwood, GA
Yes, I think we have the bugs running now :) !! Thanks Justin.
Auburn, GA
My service technician is great!!!
Loganville, GA
Professional service.
Fayetteville , GA
I just wanted to take this time to inform you that Brian L. With future pest control has done an outstanding job. He is very knowledgeable and caring about his customers needs and experience as it pertains to his job. Thank you for your professionalism.

Mr. Joseph.
Conyers, GA
I am a new customer. I have not gone through a growing fertilization season yet.

Thanks.
Gainesville, GA
Everything went well. Your customer service agent explained everything. Please email me a detailed inspection result so I can forward it to my mortgage company.
Thank you, Ron Gszboda.
Ellenwood, GA
Very professional.
Cumming, GA
Very happy with the service, my lawn has never looked better!
Grovetown, GA
Pod broken and had to call to get replacement after the service was done.
Loganville, GA
I’m sure I will be. It has been raining so hope the chemicals didn’t wash away!
Ellenwood, GA
I Was Disappointed In The Last Of Communication. My Appointment Was Originally For Wednesday But I Didn’t Get A Call Or Notice When No One Arrived. I Called Multiple Numbers To See What Had Happened & If The Appointment Would Be Rescheduled.
Buford, GA
Broderick is the best! He single handily won me over with his exceptional customer service. My experience with customer service dept was not great, and their communication was not up to par. I was told a tech was coming out and received confirmation calls for two different dates. No one showed! I was not going to do business with future but Broderick got a tech to come out, he was awesome!
Buford, GA
Great service.
Cumming, GA
I do not know what my service is because I have not spoken to anyone.
Buford, GA
I don't recall any service from you except providing the termite letter for our closing.

You should read these ratings, this is the second time you have asked me this.

Gordon Grass.
Forest Park, GA
Great customer service. Always willing to assist with any questions.
Hoschton, GA
We are happy with the pest control. The one thing I am not happy with is the mosquitoes control. After The first treatments we still have them. I called them and asked them to come back and did not hear back from them until they came out to Treat it the next month.