Economy PoolPool ServiceVenice, FL3.8 · 765 reviews
|
3.8 · 765 reviews
|
|
Sue Zipay
Englewood, FL
So far so good!!!
|
Timothy Dorn
Punta Gorda, FL
Great job.
|
Tanner Pembroke
Port Charlotte, FL
I just thought I’d give you a preview of what I will be posting online everywhere I can possibly find a place to review. Never in my life have I dealt with a company as incompetent as yours. List of complaints are as follows:
I paid for a green to clean service, new filter, new pool heater, and continual cleaning service. My pool has never EVER been vacuumed by your company. I never received a new filter, even though I paid for a brand new one. How did I find this out? My heater wouldn’t work so I checked the filter and come to find out it has never been changed since we moved back in after the a hurricane caused enough damage to keep us out for over a year. Suffice to say it was dry rotted, brown, and completely falling apart. I am extremely fortunate that my pool pump was not destroyed because of this. I will officially be cancelling my service Monday. I just wanted to let your company know the type of work you are paying your people to do. Your routine clean guy dumps in some chemicals, skims the surface and does nothing else. I brushed the pool to make sure after they left, plenty of debris came off the steps and bottom. I have a list of other issues but I’ve wasted enough time on this review. Thank you for everything you have done. |
Mark Howard
Sarasota, FL
Very good jod.
|
Donna and arvid Scherpf
Placida, FL
True professionals thank you!
|
Julianne Greenberg
Port Charlotte, FL
Yes, we are happy with our initial service. Brandon, when you have time, we'd love to have you walk through and educate us on our pool system.
Julianne & Pat. |
Deneen Phillips
Punta Gorda, FL
Economy Pool has been very responsive to my concerns and issues. Very happy with the service provided. Thank you.
|
Brian Rayner
North Port, FL
Not very happy. Tried to email and call no one ever responded to me. Very disappointed in this company. Pool guy comes out and my pool still looks the same he cleans it one week and adds chemicals the next? I was told I would have a cleaning and chemicals every week. Pool guy is lazy.
|
Judith Carey
Nokomis, FL
Excellent service very punctual.
|
Ed Fraser
Nokomis, FL
Poollooks very nice.
Thank you. |
Harry Hubbling
Venice, FL
Teresa did not show up today as promised. Harry Hubbling 3506 Tundra RD Venice.
|
Teresa Bethea
Punta Gorda, FL
Great service so far.
|
Philip Smith
Venice, FL
Welcomed your salesperson who said you could keep the pool clean for our VRBO guests. After 2 weeks of service, our first guest's first comment was, " I thought you hired a pool service." A photo from that guest looked bad; would have been detrimental to our new business. You took a photo of what you call dirt that looks exactly like what you had told me was algae. In that I may be confused, I asked for a call. All I got was a text suggesting I spend forty six hundred dollars on a new filtration system; ours, you say is DE. But, you directed I get rid of the new bag of DE media that was already on the property. So, what is our filtration system? Is our pool dirty like our guest claims? Waiting until a customer photographs the pool is a poor time to let us know you can't do the job.
|
Mark Peterson
Venice, FL
Worst company ever dealt with and I don"t think it was the workers fault. Never cleaned pool properly would charge us even when no one showed up and wouldn"t refund what they owed us. Don"t give them your credit card.
|
Shaun Graser
VENICE, FL
Great service and always an immediate response when needed.
|
Kathy Drouin
PORT CHARLOTTE, FL
My pool looks and feels amazing. Thanks.
|
Debra Rancourt
ENGLEWOOD, FL
Pool looks great! Looking forward to meeting tech tomorrow.
|
Willem Spelt
NORTH PORT, FL
It’s okay I think.pim.
|
Tammy Goodwin
SARASOTA, FL
Excellent service -very knowledgeable, turned the green pool clear!!!!
|
Ian Swift
SARASOTA, FL
No one has gotten back to me about conversion to a salt water system. The people that I have met have had great customer service.
|
Carole Robertson
ENGLEWOOD, FL
I'm very pleased....
|
Michael Daniels
ENGLEWOOD, FL
So far excellent. All your staff seems very knowledgeable.
|
Sherrie Booth
PORT CHARLOTTE, FL
Not particularly. Being billed for full cleaning & only getting a chemical check, not coming back to complete the full cleaning I have a problem with.
|
John Mihok
PORT CHARLOTTE, FL
The pool looks great after their cleaning!
|
Brenda Kempton
VENICE, FL
Great customer service!!!
|
Karenia Redondo
NORTH PORT, FL
I’m very happy with the service provided.
|
Lewis Cooper
ENGLEWOOD, FL
Thank you.
|
Brian Grant
PUNTA GORDA, FL
Thus far, my first service was a day late. And I can not even tell if the second service, that I was charged for, even happened. When I arrived home on the date of the second service the water in the pool was cloudy and there was dirt on the bottom of the pool. Very dissatisfied with this company.
|
Jason Nordstrom
NORTH PORT, FL
We have only been using economy pools for about 3 weeks but so far we are happy with the service.
|
Jim Parnell
ROTONDA WEST, FL
pool techs were polite and professional.
|
Ryan Markham
PORT CHARLOTTE, FL
Thank you.
|
Anthony Lapenta
NORTH PORT, FL
Great service was take. Care off. Five stars.
|
Harry Metcalf
PORT CHARLOTTE, FL
George is very efficient and thorough. Appreciate the service.
|
Julie Homewood
NORTH PORT, FL
I am not using your pool service@ this time, but I will definitely use your service in the future if needed. Thanks julie H.
|
James Castrodale
PORT CHARLOTTE, FL
We couldn't be happier. George does a fantastic job and the results are obvious.
|
Mary Miller
NORTH PORT, FL
I would choose a different pool service as Economy Pools does not answer their phones/emails nor do they care to foster a relationship with their clients. I have not talked to a single person since starting service with them. They do not reply to issues or questions you may have and definitely do not want to talk to you if you want to cancel service.
|
Lorraine Caropreso
NORTH PORT, FL
I am satisfied thus far but now there are some issues with mold that Jimmy is trying to rectify. He said he would clean the pool filter next time he came. In the nineteen years since we built this house we never had any issues with mold so I hope that the problem can be fixed. Up until 06/02/2023 when my husband had a massive heart attack he had taken care of the pool with never any issues even after being without electricity for 8 days during Hurricane Ian.
|
Wendy Englander
OSPREY, FL
I believe my maintenance plan of weekly service includes brushing of the pool sides and bottom. I don't believe that has been done consistently, as there is a lot of algae accumulation that I have been having to brush, day after the tech comes...
I am not living there yet so unfortunately I cannot observe the service call visits personally. But please reach out to my tech and ensure that she knows to brush weekly. |
Michael Seely
SARASOTA, FL
After 3 weeks of weekly service my pool is not in good shape - in fact, worse off than before. Green algae in the pool now makes it look unsightly and possibly unsafe to swim in. Unless Economy Pool gets it together soon I’ll be looking for a better service elsewhere.
|
Maria Higgins
ENGLEWOOD, FL
yes can you have someone call or when the cleaner comes have him talk to us about the motor see loud and needing replacement. Or just give me an estimate.
|