Rose Pest SolutionsPest ControlRockford, IL4.6 · 45 reviews
|
4.6 · 45 reviews
|
|
John Murphy
Orfordville, WI
A great company with friendly employees. I always feel safe with them in my house as they go to each and every room within the house. Matt is always clean, polite and concerned with, if we noticed any bugs etc. activity that he should be aware of.
|
Lindsay Thelen
Beloit, WI
We hired this company to treat bed bugs after a tenant left them behind, the experience was beyond horrific. They assured me they could handle the service. They would schedule technicians and then they would not show up or call and they would not be able to come until a week later, well as you know bed bugs spread very quickly, that time frame is unacceptable. After two treatments we were assured that the issue was resolved and our new tenant could move in, to our disgust after she moved in she noticed that they had spread to the whole top floor of the house!! Now the company is sending us to collections because I refuse to pay for services we did not receive and due to their negligence I had to spend 3 times the amount to have a reputable company come in and eliminate the bugs and treat the tenant's personal items. This experience was absolutely horrible. I will go all the way to small claims court. Their reply to all this "we sent you to collections.".
|
Tony Saysana
Rockford, IL
We had a great experience and learned more about our pest problem. The technician explained to use how fleas attach to humans by jumping and using white socks to detect them is a brilliant idea. (Crew socks going above ankles)
After treatment we laid out fresh glue traps for the fleas and the numbers of fleas caught were significantly less. The hot zone (bed room where dog sleeps may have leftover fleas) Hoping follow up visit should clear up the problem for good and we will do better prep work as well. |
Kimberly Lovett
Rockford, IL
Quick service. Randy answered all my questions and explained everything thoroughly.
|
Wtvo 17
Rockford, IL
Since we started using Burr our pest control issues have changed drastically. It is like a night and day comparison with the service we previously used. Thank you Burr!
|
Joel Harrison
Rockford, IL
Burr responded to our problem immediately when no other place returned our call. Excellent customer service and our problem with Yellow Jackets seems to be able completely eliminated.
|
Melissa/Harold Dallman
Beloit, WI
Excellent, very friendly people and I couldn't be happier with the results and promptness of this service. I even referred my mother and she loves it also!!
|
Lauren Spencer
Rockton, IL
Very professional. Michell is wonderful to work with!
|
Beth Hodges
Beloit, WI
Matt is very patient and helpful. He's been great about answering our many questions. He showed up early, just for that, for the first treatment. When we returned, I was surprised that the bed linens weren't bagged like the prep sheet indicated. I don't know how important that is; it just stood out to me.
He also didn't call us when he finished, like he said he would. My parents are in their eighties, they tire easily, and were anxious to get back around the 3-4 hour mark. A phone call would have been appreciated. Please do so for future treatments, thank you. |
Air Control Tower
Rockford, IL
Very good. Technician was knowledgeable and friendly.
|
Mary Anderson
Lanark, IL
Alex was very good finding the solution that would work for us.
|
David Clark
Beloit, WI
We were very pleased with the outcome of using your company. Your response was quick and took care of our hornet problem in minutes rather than hours. This was our first time to use your company, though not our first experience with bald face hornets nesting in our tree. Matt was awesome. I told him he was a "hornet ninja". Very impressed with his knowledge and expertise.
|
Sarah Milller
Beloit, WI
So far, so good. The tech has been on time and friendly and there has been a definite reduction in bugs around the house.
|
Riverside Glen Apartments
Rockford, IL
We had quick service.The technician that came out was nice and explained in detailed what needed to happen. That was very appreciated!
|
Gerald Van Alstyne
Rockford, IL
Fast, efficient, friendly, knowledgeable. Courtney took her time and fully explained the process. She answered all our questions.
|
William Papp
Davis, IL
I called last week because of wasps on the upper deck and bats nesting near the downspouts. The phone rep told me that a treatment was due and they would take care of both on the same trip. I just saw the trip report that said that no conditions were noted.
Did something get missed? |
Lisa Scribner
Rockford, IL
Very happy with Alex. He was very polite, professional and accommodating.
|
Duane Torkelson
Lanark, IL
Our tech did an excellent job. We hope he can come again!
|
Vera Pratt
Rockford, IL
It's hard to rate this early in the treatment phase . Please allow me to rate in a couple months.
|
Mark Funfsinn
Rockford, IL
Eric seemed to do a good job focusing primarily on exterior spraying of house, along with basement treatment and some first floor, per my wishes. The final determination of how good this service is will come in a few weeks as we see if there are any significant issues with bugs.
|
Elizabeth Evers
Rockford, IL
The usual technician sprays in different areas than the guy that was here this time. In the past, he's sprayed all around the basement, around baseboards, windows, wtc. The technician that came this time said you only spray in the windows.
|
John & Jackie Buckley
Apple River, IL
Approximately 4 years for outsidebug spray. Very pleased with results.
|
Shorewood Townhome Apartments
Loves Park, IL
It has been almost 3 years that we have been using Burr Chemical's services. We have needed those services for bed bug infestations in three different apartments. The most recent treatment was for general insect concerns that only the tenant could identify. Mike was here before I expected him (a pleasant surprise), did a thorough job quickly and neatly. He was very respectful of both the tenant and the property. I am very pleased and will recommend Burr Chemical to others as I can.
|
Fairgrounds
Rockford, IL
Burr responds very quickly to our needs and communicates with us on resolving the issues that we may be having in our building as well as educating our residents on prevention of pest issues.
|
Jason Akst
Sycamore, IL
Great customer phone service that translates to poor in-home service. On last service, I explicitly requested that the service tech. help me discover how/where mice were getting into the basement. I made that abundantly clear that's what we needed. The tech. showed up not only with no tools/equipment - not even steel wool to plug a hole ... he asked me for some ... he said techs. don't even usually carry tools/equipment like that. He didn't even really want to look for holes. The two problem areas were those I found and showed him. He only wanted to bait traps and leave. This is the second time this has happened. We won't be returning to Burr.
|
Land of Learning
Sycamore, IL
When we call we always get a real person! Consistent staff. You come quickly in between appt. if needed. Been using Burr since 2011.
|
Carol Knaus
Rockford, IL
Hi, My first experience with Burr Pest Control Services was last year when we had yellow jackets on our 3 season porch. We had a huge nest in a wall so we called Burr. We got a quick response and they got rid of them with the first application. Now they are back in a different place and once again Burr came out a day after calling and sprayed the area. I checked the next morning and haven't seen a bee. They are very nice people friendly and here when they say. Even nice enough to call before arriving. We hope for no more bees but will call Burr if they come back.
Thanks Burr and Randy. |
Julie Clarke
Roscoe, IL
We have been using Burr for over 6 years. Eric is wonderful. We have no.problems thanks to Eric!!
|
Julie Leindecker
South Beloit, IL
This is the 2nd time I've used burr pest control. They are affordable and very quick to fit you in. I use them for bug control and it worked well the first time so decided to call them again.
|
James Spartaro
Davis, IL
I have using Burr Pest Control for about 2.5 years. I'm signed up for their annual plan (Healthy Home Platinum Service) meaning they come out 4 times per year. Yes even in the winter. No issues with the product they use, seems to work very well. The Technician (Mike) they send out does a great job and ask questions regarding pests (bees) and listens to my responses making sure he addresses any concerns I have. This interaction is mission critical and ensures I continue to use Burr Pest Control.
|
Jim Holloway
Pecatonica, IL
Started with Burr 3 months ago. They've been the best. Field technician, Mike, from Rockford has been very helpful. Good results.
|
Wayne Blocker
Davis, IL
Just started their service program up again (quarterly inside and out) after we finished a whole house renovation. Used them at a previous house ( Cedar log cabin) we had and they always gave us great service. They are respectful and if or when they have ran late they've always called to inform us. We definitely will be using them for years to come.
Wayne. |
Jackey Franklin
Sycamore, IL
Randy is very professional and friendly. He does a great job keeping my home bug free! He listens to my concerns and respects my property. I tell all my friends to call Randy at Burrs!
|
Margie McCabe
Lanark, IL
we have this service at a second home. When we would come out it would take me hours to clean up the dead bugs throughout the house. Since they have been coming out it has been such a joy to come into a bug/mouse free house.
|
Bob Henning
Beloit, WI
Very helpful and kind to my parents. Answered all my questions
|
Rave H Patel
Milton, WI
I've been using Burr for almost five years. All team members are great to work with Amber, Karen, Byran and Our Tec Matt!.
|
Mark Seger
Rockford, IL
Our mouse feeders were all empty indicating that burr did not do a good job on follow up. The tech was very good and very polite..
|
Brad Morton
Rockford, IL
We have used Burr at two homes now, and have been very, very satisfied with the services and support the offer, not to mention how well their products work! Would happily recommend them to all family and friends..
|
Dena Funkhouser
Sycamore, IL
We have used the healthy home platinum plan for the past few years. We use them inside the house and outside the house. We are very happy with both services. No more mice or ants in the house and the wasps outside are few if any. They are professionals both in their work and appearance. Always pleasant and efficient either in person or on the phone. We highly recommend!.
|
Theresa Woolever
Clinton, WI
Not quite a year timer makeup for quarterly service because we live in the country for rodents and insect control inside and around the perimeter...
|