Terminix of North Carolina

I am very pleased but still see roaches but I know it will take some more visits.

The original service when Jordan came to sign me up was a wonderful experience. Jordan called and texted to inform me that someone canceled and he could come earlier than my scheduled appointment in which I agreed. Jordan was very professional and it was a pleasure to conduct business with him, he was very informative as well. All of this was after meeting Jordan for the first time when he was servicing my Aunts’ home (Sadie Dolly). I inquired of the service for my home and Jordan didn’t hesitate to answer my questions and sign me up. Unfortunately, the day of my initial service was not as memorable I was at my Aunts’ house and received a call from a male Terminix associate whom was not pleasant at all. I thought I heard him say I’m here. I said excuse me, I didn’t understand what you said. He said in a rude tone I’m here now are you coming. I apologized for not being there and said yes I’m on my way I’ll be there in five minutes. Upon my arrive in about four minutes I met a Terminix associate by the name of Simon (I think that’s what he said). He was very unprofessional and I wished at that moment I hadn’t prepaid for the service because I would’ve told him he could leave. He went on to spray the interior and exterior. I didn’t talk much because the lack of Customer Service was evident. I pray that going forward I have a different representative to service my home/property. I do not want this associate to return. I’m sure Terminix has other associates that conduct business professionally with a high level of Customer Service that can service my home/property if Jordan is unavailable. If it wasn’t for this associate, I would’ve given a five star rating. Perhaps the next person would be more professional and I’ll be more than happy to provide a five star rating.

Very good service.

Worked with me to keep pricing affordable.

I have used Your service for approximately 30 years.Excellent service. Technicians are courteous and professional. Thank you.

NA.

Good job.

Its good.

Good job.

Happy with service.

I still have mosquitoes.

Very satisfied.

Slow to respond for pest problem. For 1st appointment and recall appointment.

The technician presented his recommendation (sales pitch) to my tenants despite my informing the scheduler of my decision. Now I've got to deal with renters who always agree to more services at my expense. I will never use this manipulative organization again and be wary if you are using them to treat a rental property. They will try to upsell services to your tenants, hurting your relationship with them. Just sleazy.

Still see bugs in Kitchen and mice!

I have not seen a technical or any paperwork to indicate that a technical has been to my house. Please have someone contact me.
Gerald Morris
252 531 7212
geraldmorris@rsnet.org.

Happy with service though my wife says we still have flees o not see any.

After 1 treatment in yard and around exterior of house, I see no reduction in spiders and no reduction in fire ants and regular ants. I have ant bites as a result of thinking I would be safe mowing the yard after 1 week post-treatment.

Found black ants in home twice since initial visit 2 weeks ago. -Farmville, NC.

Can someone please contact me. We still have fleas.

Andrew did a great job 🙂.

No I'm not please withitat all.

service is very good. David is excellent.

Great tech, prompt, on time service. Tech listened to concerns, made recommendations.

Excellent service from from current technician.

Kori Clemons is THE best! He went above and beyond in every aspect, from explanations to reaching every crack &crevice. Incredibly patient with any and all questions as well. Exceeded all possible expectations.

I’ve seen more bugs since y’all left on the first visit.

Yes.

All technicians that have come to my home to provide the service were all professional and extremely nice. I would certainly recommend Terminix to a friend or family member...

I’m at extremely please with the quality of service I received. 5 stars.

somewhat satisfied our main reason for getting the house treated was to get rid of moths. We still see one flying around the house occasionally but I'm sure that's going to lead to more soon if they lay eggs. What needs to be done the next step?

Concerned that chemicals not eliminating insect problem. Still seeing insects inside home.

The estimator was right on time to inspect (A+), they were knowledgeable and explained the process for preventative termite treatment. They were not pushy (A+) and just provided the facts.
When it came time for actual service, again the Technicians were right on time (A+) and got right to work. They made sure I understood what they were doing and were done in a timely fashion. All were very polite, respectful and kind. I had a great experience with each and every Terminix representative I dealt with!

The phone call advising of the inspection was garbled so I wasn't sure when the technician was coming. I arrived home as he was finishing up. When I received the follow-up document this week I noticed that it refers to an inspection both outside and in the house. Only the outside inspection was done.

I am very pleased with the work that had been done. My husband doesn’t see where you all have done the work of what we were charged. I should have gotten an itemized statement showing the exact cost for each part.

Still have bug problem

Need you to come and redo.

Very happy with the wildlife division and services provided by John Weisser.

Thank you for servicing my home. I am very please with your services. Good worker he cares about making sure that he is doing everything I request . Thank you.

I have been using Terminix Services for many years. My current technician is Kori Clemons and he is very courteous, kind and friendly.

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