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Terminix of North CarolinaPest ControlSouthern Pines, NC4.5 · 703 reviews
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4.5 · 703 reviews
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Jane Pomilio
Sanford, NC
Need the electrician to come and hook up the electricity for the humidifier, it was installed today 5/13. Your workers are informative and leave you with who and what to expect next.
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Minerva Knight
Sanford, NC
Excellent service.
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Collen Kenny &
Southern Pines, NC
Great team that did a great job!!! Thanks.
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Steven Story
Pinehurst, NC
Good service.
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Gregory Wlodarski
Carthage, NC
You invoicing system is terrible. It describes one cost but includes a running balance on account without explanation and without prepayments made.
I had vapor barrier installed with included debris removal on one contract, but one invoice was for the vapor barrier and a different invoice for the debris removal. None of the invoices described the deposit paid. Additionally the debris removal invoice included the cost of the recent pest control service but did not include that service in the description of the calculation of costs; and that calculation of costs did deduct deposit paid for the vapor barrier installation but this was not in the description. I had to review the contract, look at all the numbers, start adding and subtracting the various numbers in different ways before I could make sense of the amount due. Finally, your inspection reports also list a cost, thus a customer is sent two separate documents that list costs for a single serive. And is faced with scrutinizing each bill to figure out what is due or wait to receive more documents to see if he is being double billed, and a delay in payment. All this leads to more delays in payment and my consideration to cancel service. No one wants to go through various documents comparing them to each other, getting out a spread sheet to figure out bills. |
Alfred Marshall
Cameron, NC
Our technician was great! He was prompt, on time, told us everything he was doing and going to do. He had great mannerisms and showed awesome professionalism. Give this guy a raise! 😊.
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Emily Duncan
Ellerbe, NC
Excellent service hope that this words as the bugs are the worst.
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Emily Duncan
Ellerbe, NC
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Chris Beavers
Sanford, NC
They did well.
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Candace Taylor
Pinehurst, NC
We were not notified that a technician was coming. And little review of the visit.
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Randel/jennifer Butler
Cameron, NC
J was awesome! He answered all my questions and did a fantastic job explaining everything. Professional and knowledgeable!
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Nancy Lee
Sanford, NC
Good service.
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William Todd
Southern Pines, NC
On time. Very professional. Answered all questions.
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Steven Dunlop
Pittsboro, NC
On time, courteous, and professional.
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Marcia Scafuri
Jackson Springs, NC
good work.
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Douglas & Patricia Rippetoe
Vass, NC
Great service. Thank you!
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Theresa Nelson
West End, NC
Here on schedule, and check all bait stations.
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Brenda Burks
Southern Pines, NC
Very happy with service. Very friendly and hardworking representative.
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Carol Bittner
Aberdeen, NC
Terminix is and always has been great for us both in Pennsylvania and North Carolina.
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Bridget Yocum
Vass, NC
Work quickly to resolve issues.
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Rodney Cox
Lillington, NC
Very well satisfied with the service.
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Judith Alter
Pinehurst, NC
Unintrusive, quick, pleasant serviceman.
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Irma Mondragon
Vass, NC
Did not like service and did not cancel service when i requested.
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Danny Reynolds
Aberdeen, NC
they did the outside but never came in and did the inside like agreed on.
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Michelle/George Scheuerman
Lillington, NC
Bryan is Awesome!
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James And Susan Clark
Pittsboro, NC
I will be happy when I have been send the 18 page contract and an invoice on one page of what I paid for and not have to weed through 12-14 emails, pull out the invoices and add them up myself!
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Steve/sharon Richter
Broadway, NC
We are still having roach problems.Not as bad,but some still here.We have medical machinery in the house that creates heat,we must be zero bugs.Please help.
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Donna Mullins
Lillington, NC
I sent in a review but have had no reply.
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Frank Jakubiatis
Southern Pines, NC
Need to have tech to spray inside home.
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Lisa Daniel
Sanford, NC
Very happy with our first service.
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Headstart
Hamlet, NC
Always does an excellent job!
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Carol Henderson
Southern Pines, NC
Katrina is great. Did everything and very happy wit the service.
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Annie Buie
Ellerbe, NC
Terminex guy was very friendly and professional. He is able to do his job while I can do other things. He was running behind and had to reschedule another time to do the crawl space. This is fine with me because he shared with me how he was taking his time to make sure he covered everything while at my home.
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Evelyne Biron
Pinehurst, NC
Friendly, quick and reliable service!
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Darlene Blue
Sanford, NC
The gentleman that cam out was very professional and very nice and friendly 👍.
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Patricia Graham
West End, NC
Wesley was very professional and very careful and I appreciated that.
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Shanna/Berry Chalmers
Carthage, NC
Service rep was knowledgeable and easy to get along and understand. Very professional, and explained everything the services called for. Would highly recommend this copy to others.
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Liliana Blatchley
West End, NC
Too expensive! We were told that we had bats, once someone was here to take care of the problem, he could not locate the bats. The estimate given for the work that was done was way too high. My husband went to the attic with your employee and they found no evidence of bats at all. We feel ripped off.
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Thomas Hempstead
Pinehurst, NC
Everything as expected. Need final review so I can pay.
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Veena Robinson
Southern Pines, NC
Wasn’t too pleased. They didn’t call to tell me my tech had gone home for the day. Had to call in twice (after taking time off work) to find out she wasn’t coming at all. Had to ask for them to make it right at which point I was told my next service will be free but I will be canceling the quarterly service plan. Even when the tech arrived she was literally at my place for less than 10 minutes. She didn’t even come to my door to tell me she was finished. Just left a note on my door. Didn’t even spray my kitchen area or the crawl space like I had asked them to. Very bad service. Never will I use them again. Going back to Mosquito Authority.
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