Terminix of Tidewater VirginiaPest ControlSmithfield, VA4.3 · 660 reviews
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4.3 · 660 reviews
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Kawaan Ballard
Portsmouth, VA
Great service provided.
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Monica Richardson
Portsmouth, VA
He was very friendly and explained what he was doing and what to expect in few days what I would see.
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Heather Capobianco
Carrollton, VA
Both representatives we dealt with were knowledgeable
And professional. We would recommend your business to others. |
Mary Treglown
Waverly, VA
I have a kitchen full of cockroaches. In the cabinets on the counter , the only piece of furniture we had left is infested. Bedbugs bedroom, bedbugs. He was allergic to cats but told us we could leave the cat so obviously that room wasn't sprayed. He couldn't move the mattresses because of a soft spot on the floor so bedbugs in the bedroom and cockroaches still there. What was done for over 1000.00? No we're not happy.
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Bill avery
Smithfield, VA
not happy today - left messages for two days without response.
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Thomas Jenson
Portsmouth, VA
The Terminix technician arrived onsite on time and did our yearly inspection. I asked for the details of our inspection to be sent to me by email. Thank you, guys, for taking care of our needs.
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Alison Crocker
Smithfield, VA
We have been using Terminex for three months. We appreciate the advance notice of the exterminator visit. The treatments have been effective to keep pests under control on our property.
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Martha Smith
Suffolk, VA
I was not please with y’all service.
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Greg Chapman
Smithfield, VA
The people that served were very supportive and professional. I enjoyed communicating with them. They all seem down to earth people.👍.
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David Young
Portsmouth, VA
Rae'Quan explained his procedure for administering the solution and was very respectable. Answered any and all my questions.
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Ernest R Vanhorn
Portsmouth, VA
Thanks for charging extra money for something you didn't tell me about. They also damaged the sewer pipe in the process. I can submit photo proof.
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Michael Popko
Suffolk, VA
Iam very happy with my service. I do have a hornets nest high up on the front of my house. The technician did not have anything that would reach the nest. I was hoping to get the nest down.
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Bruce Porter
Portsmouth, VA
good service so far.
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Richard Mattox
Portsmouth, VA
Mr and Mrs Mattox have passed away. House is sold. Thank you.
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Carol Rowland
Carrollton, VA
Was told of your great reputation only to find the bait traps were never installed and for a year my house was unprotected you should ask the employee who was suppose to install them last July why he didnt hoping for better response in the future.
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Raymond Jones
Smithfield, VA
Initially, I was told some service besides spraying would be done, and that service would be included in my payment. When the tech came, he only sprayed.
Might be some miscommunication somewhere. Both, the seller and the tech, were amazing people. Maybe some miscommunication happened between the two. |
Debbie Spears
Portsmouth, VA
I'm very please with the excellent services I received from Terminix.
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Aaron Bell
Waverly, VA
Print and in time. Arrived at scheduled time. Fast turn around for service. Provided quote for future assessments.
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Mia Harvey
Portsmouth, VA
I've always heard good things about Terminix and the stories could not could not be further from the truth.EXCELLENT!!!
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Richard/mary Franks
Portsmouth, VA
The man was very nice and helpful.
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WAYNE/Waymona Porter
Smithfield, VA
After the workers left I looked under the house to see how things looked. There was water on the plastic covering all along the foundation wall. I discovered there was a leak in a drainpipe. This did not happen over night because the ground was soaked. I did'nt expect them to fix it. It would have been nice if I had been notified. I wonder how long the dehumidifier will run now. There was no bait trap placed under the house as I was told there would be. Businesses are not like they use to be. Also one vent was not sealed. Wayne D Porter.
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Henry Banks
Suffolk, VA
Terminate, gets the job done.
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Shenell Joyner-Harris
Suffolk, VA
Called to report a continuation of pest activity. The new tech said that they weren't allowed to reapply.
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Nathan Collins
Suffolk, VA
No inspector there excellent job thank you.
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Barbara Hawkins
Portsmouth, VA
I am very pleased with your service and technicians are very helpful with answers to my questions. Thank you so much.
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Randy Vann
Newsoms, VA
Very satisfied with the way I was treated and the gentleman that came was very professional.
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Michael Formica
Smithfield, VA
Am a bit disappointed that all the cob webs from first floor windows were not removed also would like confirmation that treatment was applied beneath decks. Thanks.
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Sheree Spencer
Suffolk, VA
I’m not satisfied with my service. This was our first time dealing with Terminix…I called out Terminix to get a nest of birds out of my bathroom air duct…they came out and removed the nest but didn’t clean up behind themselves and now my bathroom smells terrible. The technician said they spray disinfectant but either that didn’t happen or they left a dead bird in the duct. Completely disappointed.
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Valerie Goodwin
Smithfield, VA
Technician is very polite and service is reasonable.
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Jon Eid
Zuni, VA
Very unhappy with what Terminix did to us this year. They scheduled an inspection without our knowledge or permission. I have to be present during the inspection because our hvac ductwork has a damper which is gravity balanced. If someone crawling pulls on the ductwork, the damper won't work and the heat or ac won't balance properly through the house. If I am present, I warn the technician about this to avoid a problem. The inspection report had an instruction on it that said "November only" for inspections. You violated that instruction by scheduling and conducting an inspection in May without our knowledge or permission.
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Anitta Dudley
Zuni, VA
Excellent.
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Gloria Riddick
Portsmouth, VA
awaiting results of service.Although the service from techs were on time need to see if your product is effective.
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Miriam Jiggetts
Portsmouth, VA
Very Responsive ✅.
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Roseann Eichelberger
Smithfield, VA
Just signed up to have our new house treated. Everyone from this company were very helpful and clear. The lady that is in the office of Smithfield was very nice and explained the pricing clearly. We had two guys that came to our house one to check out any problems and the other to spray. They were both really good. I am so glad I am working with Terminix.
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Dennis/debra Clarke
Wakefield, VA
The technician who came to my house had never been here before. My house is odd in that we have 2 separate crawl spaces for 2 different parts of the house. He didn't know about the one that is only accessible from inside the utility room and was going to leave without checking the 2nd one. I can understand never having been here before and not knowing about the 2nd crawl space. Usually the tech goes inside the crawl space but he didn't and only checked the mouse box near the door. The other tech usually would check my dehumidifier and tell me if it was ok. Your company keeps increasing the cost of your services but the services seem to be getting worse.
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Daniel R &
Suffolk, VA
Inspector was very professional and great to work with!
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Yvonne/andrew Cypress
Smithfield, VA
Thanks for your service. Out of 10 is a 9.
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George Pantermakis
Smithfield, VA
He’s should be coming back to spray the outside.
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Yvette January
Portsmouth, VA
I haven't received a copy of my contract yet.
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Donald Powell
Portsmouth, VA
Great service but still waiting for pictures taken during inspection by Kyle.
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