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Terminix of Tidewater VirginiaPest ControlSmithfield, VA4.3 · 570 reviews
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4.3 · 570 reviews
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Tommy Thompson
Portsmouth, VA
Good company.
They were prompt and worth the money. The sales rep that came out was very knowledgeable and explained everything so that I understood. I'd use them again I only gave 4 stars cause no ones perfect. I never give out 5 stars. |
Lorrie & Kelvin Tynes
Smithfield, VA
Everyone that I have communicated with so far have been great. All questions and concerns that I had were answered.
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Willie J Hartley
Suffolk, VA
technician was courteous, and explained everything that he had done. Jeff was my technician.
Mrs. L Hartley. |
Cynthia Ricks
Portsmouth , VA
My technician 's name is Antonio Tubbs. He was thoroughly informative and patient. He answered all of my questions. I was very pleased with the service. His tech number is #1654.
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Samuel / Jena Johnson
Windsor, VA
The guys were extremely polite, professional and through.
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Lester Hood
Portsmouth, VA
Still awaiting the results and report. 4 days and counting. I was instructed it would be ready the following day. Please rush.
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Elaine Burrows
Portsmouth, VA
The initial treatment included spraying the yard. According to the technician his equipment wasn’t working so my yard would need to be sprayed at a later date. I am still waiting for my yard to be sprayed.
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Lois Dixson
Windsor, VA
I still have roaches. Now I'm seeing live ones and hatchlings.
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Ronald P/ Mary Ann
Suffolk, VA
Did good but did not get new filter.
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Mark Percifield
Portsmouth, VA
The technician, Ariana, was very nice and performed her work of checking the bait stations and even repairing several in a timely and efficient manner. I do see on the inspection report that it appears to say that a crawl inspection was performed and an annual tag was placed. But, the technician did not perform a crawlspace inspection and even told me at the beginning of her inspection that a crawl space inspection was not going to be performed at this time. Please explain. Thank you, Mark Percifield.
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Mark Sanschargrin
Suffolk, VA
Prompt, professional, and effective service. I am pleased with the service provided thus far. The technician knows what he is doing and explains each step as he performs it.
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Donald Cook
Suffolk, VA
Haven't seen any bugs.
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Deborah&Jeffers Sanford
Suffolk, VA
Very please with service 0n yesterday.
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The Duckett Revocable Trust
Portsmouth, VA
Excellent and through communication.
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Patricia Wilson
Suffolk, VA
Excellent tech…Very friendly, and informative..
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Terry Voltz
Smithfield, VA
The primary reason for selecting Terminix was to get rid of ants entering the house. Ants still entering the house, second application required.
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Joe & Jean Geraci
Smithfield, VA
This is my second time reviewing the service we received/didn't receive recently. As I wrote in my last review, from the time the tech came to my front door to let me know he was here until the time he came to the door to let me know he was finished was no more than five minutes total. Which means he barely had time to go around the house to the access door open it and come back. The proof is in my Ring Doorbell. Very disappointed that that's all $219 gets us.
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Cynthia Ricks
Portsmouth, VA
Still seeing bugs.
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Kathy/Robert Copeland
Courtland, VA
I think the work was fine on the other hand the cover for the stairs was not what I expected for a 300 dollar very cheap and flimsy.
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Nancy Ransome
Smithfield, VA
Very happy so far.
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Rebecca Scarboro
Franklin, VA
Was very disappointed. Did free inspection of attic- thought they saw a baby squirrel out of corner of eye. So as an older widow I believed them and paid way too much money to trap squirrel ( I was told for 10 consecutive days- turns out they only tried 5 days - no squirrel). They did put wire in front of vents. Never have heard any noise in attic space. I really do feel like I was taken advantage of and I’m looking into changing my pest controller provider.
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Almeta Smith POA
Smithfield, VA
The services were not what I expected. The treatment was not thorough which required multiple visits. I requested to cancel services and they sent someone out and charged my account $92. I requested treatment for fleas and roaches and the salesman wrote up treatment for flies and roaches. The services and communication has been poor. I asked for a returned call from the supervisor and never received the second call. I would like a refund and cancel routine services immediately.
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Daniel Hardy
Smithfield, VA
I lack of communication, no one has contacted us like they told us they would.
The job that I was told would be done is only half way done, the insulation in my attic that we were told would be removed is still there, they didn't even try to remove it, just blew insulation on top of it. |
Arlene Wright
Suffolk, VA
Yes I am happy with the service I am receiving.
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Carolyn Williams
Franklin, VA
The service was good and thanks for professional business.
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Sherrill Roberts
Suffolk, VA
So far so good. Everything seems to be done as promised. I have no problems so far.
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Shamika Ellis
Portsmouth, VA
Amazing customer service.
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Octavia Combs
Suffolk, VA
Both terminators who’ve came out have been friendly, professional, and extremely knowledgeable of their job.
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Karen Holt
Smithfield, VA
Very professional and courteous. Good at keeping me informed.
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Mamie Smith
Portsmouth, VA
Mr.Tubbs is a very representable young man i would love to have him working on
my property at all times he very considerate of other thing with in my yard so i thank you being so consierate of my yard. thank you. |
Branda Boughton
Portsmouth, VA
Left review Saturday for Antonio Tubbs great service tech polite kind knowledgeable answered all my questions and very professional.
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Ruth McCall-Miller
Portsmouth, VA
The young man that came to do our termite work was very professional... he was on time... explained what he was going to do very informative...
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Oliver/Chermia Pringle
Suffolk, VA
Everything went well. Thank you.
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Mary ellen Gleason
Carrsville, VA
The gentleman was knowledgeable in answering my questions and explaining, efficient in his service, and pleasant in his service. M. Gleason.
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Cynthia Barnes
Franklin, VA
I am happy with the service. Spray not strong enough.
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Jessica Mckinney
Portsmouth, VA
I recently signed a contract with Terminix. They scheduled an appointment for me without waiting for confirmation from me. The tech came out and sprayed outside the house. I told him on my ring I was not notified that they were coming and I would need him to come out. He sprayed outside anyway so that my first $150 charge would be taken. I called to schedule my inside service and set a time between 6 and 630pm. At 6:45 I had not heard from the tech. I called customer service and I was told it appears he’s running late. I asked if the customer was supposed to be notified that they were late. The agent told me they were supposed to. It is over 30 minutes past the time of my appointment and I have not seen or heard from the technician. There was no text, email or call prior to calling to remind or confirm the appointment. I expected much better service and I am extremely dissatisfied.
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Sally Ford
Suffolk, VA
Well organized and polite young men doing the work.
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Tammy Spencer
Portsmouth , VA
Terminix always provides great service. Never have a problem when needing them to come and spray between visits. Antonio Tubbs was helpful and courteous, and completed my spontaneous request for spraying inside that was not on his list with a smile. Never had had a problem with Terminix!
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Deanna Salmon
Surry, VA
First spray two weeks ago still feeling overwhelmed.
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Ray Henderson
Portsmouth, VA
Antonio Tubbs - great customer service, knowledgeable, and professional. Thank you for your service.
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