Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Pest Control

Smithfield, VA

4.4 · 548 reviews
4.4 · 548 reviews

About Terminix of Tidewater Virginia

Location

Smithfield, VA

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

103

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

548 Reviews for
Terminix of Tidewater Virginia

What people say about Terminix of Tidewater Virginia
Professional · 102
Excellent · 52
Knowledgeable · 50
Courteous · 33
Friendly · 33
· Show All
4.4 star average rating (548 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Smithfield, VA
I lack of communication, no one has contacted us like they told us they would.
The job that I was told would be done is only half way done, the insulation in my attic that we were told would be removed is still there, they didn't even try to remove it, just blew insulation on top of it.
Suffolk, VA
Yes I am happy with the service I am receiving.
Franklin, VA
The service was good and thanks for professional business.
Suffolk, VA
So far so good. Everything seems to be done as promised. I have no problems so far.
Portsmouth, VA
Amazing customer service.
Suffolk, VA
Both terminators who’ve came out have been friendly, professional, and extremely knowledgeable of their job.
Smithfield, VA
Very professional and courteous. Good at keeping me informed.
Portsmouth, VA
Mr.Tubbs is a very representable young man i would love to have him working on
my property at all times he very considerate of other thing with in my yard
so i thank you being so consierate of my yard. thank you.
Portsmouth, VA
Left review Saturday for Antonio Tubbs great service tech polite kind knowledgeable answered all my questions and very professional.
Portsmouth, VA
The young man that came to do our termite work was very professional... he was on time... explained what he was going to do very informative...
Suffolk, VA
Everything went well. Thank you.
Carrsville, VA
The gentleman was knowledgeable in answering my questions and explaining, efficient in his service, and pleasant in his service. M. Gleason.
Franklin, VA
I am happy with the service. Spray not strong enough.
Portsmouth, VA
I recently signed a contract with Terminix. They scheduled an appointment for me without waiting for confirmation from me. The tech came out and sprayed outside the house. I told him on my ring I was not notified that they were coming and I would need him to come out. He sprayed outside anyway so that my first $150 charge would be taken. I called to schedule my inside service and set a time between 6 and 630pm. At 6:45 I had not heard from the tech. I called customer service and I was told it appears he’s running late. I asked if the customer was supposed to be notified that they were late. The agent told me they were supposed to. It is over 30 minutes past the time of my appointment and I have not seen or heard from the technician. There was no text, email or call prior to calling to remind or confirm the appointment. I expected much better service and I am extremely dissatisfied.
Suffolk, VA
Well organized and polite young men doing the work.
Portsmouth , VA
Terminix always provides great service. Never have a problem when needing them to come and spray between visits. Antonio Tubbs was helpful and courteous, and completed my spontaneous request for spraying inside that was not on his list with a smile. Never had had a problem with Terminix!
Surry, VA
First spray two weeks ago still feeling overwhelmed.
Portsmouth, VA
Antonio Tubbs - great customer service, knowledgeable, and professional. Thank you for your service.
Carrsville, VA
Not satisfied with service will call your office to explain.
Smithfield, VA
WE still have ants coming into the house. I have had to spray every week.
Suffolk, VA
Jeff is our technician. He is very knowledgeable,professional and thorough when he is servicing our home. We appreciate him.
Suffolk, VA
Good service.
Suffolk, VA
Terminix employees were Very thorough, professional & courteous. Thank you.
Portsmouth, VA
I am giving the technician a 5 star rating. I want him for any future needed service. And, I will recommend Terminix to all of my friends.
Portsmouth, VA
I WAS PLEASED WITH THE SERVICE. HOWEVER, I AM NOT PLEASED WITH THE RESULTS. I
AM STILL DEALING WITH MITES BITING AND STINGING ME, DAY AND AT BEDTIME. PLEASE RECTIFY!ALSO
SEE A FEW FLYING INSECTS AND ANTS.
Portsmouth, VA
Did nothing they stated they would and still waiting for a callback from the manager. This company is a ripoff.
Portsmouth, VA
Not very response.
Portsmouth, VA
Good technician, but took a long time to get my report back.
Suffolk, VA
The service I had was getting rid of roaches after the tech came and treated my house I still saw roaches he came back and retreated my house and adviced me to wait a few weeks to see the results. So I'm somewhat satisfied so I gave y'all 3 stars maybe later I may give you 5 stars.
Portsmouth, VA
Your service was great once they came. The first day scheduled no one showed up and we did not get a phone call as to why. Second day they were late and again no phone call to let us know they were running behind. We scheduled our day around the visits and felt it was poor communication and poor service follow thru on Terminix side. We called you to see if rep was in an accident or all right. Assured both days rep was coming. We had to call and get service rescheduled. That should have come from you. The rep was polite, very knowlegable, and did his job well.
Capron, VA
I have had your services for over a year and I have had 2missed treatments and I still am having problems with ants and now roaches.
Suffolk, VA
He does a good job. Pleased with service provided.
Smithfield, VA
1st class service, great professionals.
Carrollton, VA
After contacting Terminix and canceling my appointment, I was told that someone would contact me and reschedule my appointment. After waiting for over thirty days and not hearing from anyone, I called and received a new appointment date. The person that came out was thirty minutes early, which was not a problem because I had not been anywhere all day. But if I was out and had returned at the time of my appointment, would he have waited? Also, I have been a customer ever since I had this house built in 1999'. Before the Tech left after his inspection of the inside of my house, I asked him what about the perimeter of the outside? This is when I was told that it was not needed because everything looks good on the inside. I found that very odd because in the past twenty two years both the interior and exterior were checked for damage. Also,in the past I had to call Terminix to have the Tech come back out because he only checked the exterior of the house and not the interior. I do not buy that because by the time you see damage in the inside it could be very costly because of the damage to the outside. I will be looking into this in more detail because for two-hundred plus dollars each year I expect better service. One other thing that I noticed is that no tag was placed on the outside showing that the inspection was done either.
Portsmouth, VA
good job.
Suffolk, VA
I called to cancel my service only to find out that someone from your office took it upon themselves to reschedule my service without my permission. I SAID I WOULD CALL BACK TO RESCHEDULE. WHO DO Y'ALL THINK YOU ARE TO TRY TO SPEND MY MONEY. VERY VERY UNSATISIFIED CUSTOMER. NOT ONLY DID YOU TAKE IT UPON YOURSELVES TO RESCHEDULE YOU HAD SOMEONE TO COME OUT WHEN NO ONE WAS HOME. PLEASE NO MORE SERVICES NO MORE APPOINTMENTS. NOT PAYING FOR A SERVICE I DIDN'T SCHEDULE. REALLY!!!! REALLY!!!! DISSASIFIED CUSTOMER.
Portsmouth, VA
Antonio was very knowledgeable and very thorough with our service.
Suffolk, VA
I am satisfied with my service. The technician does a good job. I am not satisfied with your handling of phone calls. I have tried to set up on line payments without success. I get put on hold and no one ever answers.
Portsmouth, VA
Ok.
Smithfield, VA
No. Last inspection report did not say which of my 2 crawl spaces had a moisture reading ab0ve 19%.
One space has a dehumidifier.
Your last scheduled inspector did not show up. This was for Thursday 8/4/22 between 5:00 and 6:00 PM.