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Terminix of Tidewater VirginiaPest ControlSmithfield, VA4.3 · 689 reviews
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4.3 · 689 reviews
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Robert Goullet
Portsmouth, VA
Odor went away for a couple days and is on its way back. Probably needs redoing once the barrier is replaced.
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Harry Mayberry
Smithfield, VA
Friendly, professional and on time.
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Marty & Mary WoMacK
Smithfield, VA
Very Pleased With the Job and The
YOUNG MAN/MEN that did the job. |
Rhonda Hatfield (daughter)
Surry, VA
We were very happy and will use the services again.
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Katisha Bynum
Courtland, VA
Customer service is awesome the manager Bob was awesome with service the spray isn’t helping and he worked his hardest to come with a solution.
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Robert Weber
Suffolk, VA
STILL EVALUATING SERVICE.
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Christine Edwards
Portsmouth, VA
Happy with the service so far. As long as I don’t have any bugs or rodents, I’m happy.
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Larry Davis
Smithfield, VA
To be determined after 8/15/2025, a job is to be performed.
Lawrence Davis. |
Maddie Nash
Courtland, VA
Came back out because after they were here the first time, we still had bugs in the house and wasps outside. The guy who came back out, only came to deal with the wasps. Rang the doorbell and asked me where they were. The sales guy took photos and made notes of where the wasps were, black widows, carpenter bees, etc. He said he didn't gave access to that information. I told him I thought they may be under the porch and under the back deck. He proceeded to tell me that I needed to buy different material for under the porch so they couldn't get in and that he'd have to remove the lattice to spray under the porch. I told him the sales guy didn't remove anything when he found the nests so I wasn't sure what he meant but regardless there are definitely wasps flying around both the front and back of the house. He said he'd take a look. Came back 5 minutes later and said he didn't see any but to call back if we saw more. My husband is out there now spraying got bugs and wasps and has already found 3 nests. We've already put in a request to cancel service and a full refund. Completely pointless. Go with Orkin or just do it yourself.
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Cindy Philpott
Smithfield, VA
Tech was very good we are satisfied.
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Linda/greg Boles
Smithfield, VA
Good job, friendly staff, consistent.
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Tanissia Smith
Portsmouth, VA
Unsatisfied someone put my card information on somebody else account which leads me to get bill 175$ a month I called repeatedly to fix it and nobody seem to know where or why the money keep coming off my card.. it’s sad that I had to change my card because of there careless.
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Lee Deloatch
Portsmouth, VA
Excellent work and professional service. Thank you.
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Keith Ruffin
Dendron, VA
Need followup visit as pests are still prevalent.
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Jason &
Suffolk, VA
Replaced one bait station. Checked/ filled the other ones.
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Mamie Bailey
Suffolk, VA
I am very happy with the service provided by Terminix. They are very professional and courteous.
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Jonell Chadwick
Suffolk, VA
First of all we have never received the electronic contract we signed with Terminix though we have asked for it several times and been assured it will be sent. Also Bell Cow came and closed up any holes that might possible be allowing wildlife to enter our house. Terminix was suppose to return to finish the job. No one from the company called us in regard to that but someone called today from Terminix requesting the rest of the payment due which I declined to do as the job is not complete. I would appreciate a quick response to my concerns. Jo-Nell Chadwick.
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Charles Maher
Suffolk, VA
Tech came to our house while we were gone and did not know they were going to be here, normally this is not a problem. The Tech put 2 new traps in the lawn and also did not install one and it is just lying there in our mulch area. Not sure why they had to be buried in the lawn and not in the mulch or rock area closer to the house.
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Vicki Dunn
Suffolk, VA
I am very pleased with the work.thank u.
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Patricia Lawrence
Franklin, VA
Excellent Service!!!!!
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Kathryn Riddick
Portsmouth, VA
No I’m not happy with the company’s service. I totally forgot last year I did a one time service with another company and it knocked out my concerns. I had your service come out Thursday and I see absolutely NO change. I still have to go out my back door the bees and wasp are still very active and I still see mosquitoes coming up from grass. My lawn
care service came today and didn’t trim bushes in front because I was concerned about the bees. I could see if the first treatment I saw some changes. However, none what so ever?! I rather go back to the previous company. |
Donna Henry
Suffolk, VA
Service was very satisfying.
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Frank Foreman
Portsmouth, VA
Your representative was polite and knowledgeable thank you.
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Tracy Loper
Franklin, VA
I’m not really sure I got 175.00 worth I felt like he came in and seen that I didn’t have a problem and did the bare minimum of spraying, he only sprayed the kitchen and two bathroom and put a couple sticky things down not sure if that’s the routine of doing it or what I just felt like it wasn’t worth a 175.00.
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Warren Beatty
Suffolk, VA
Excellent Customer Service. Was Very Professional And Very Informative. Thank You For Being On Time.
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Donna Burke
Carrollton, VA
Jeff was great satisfied with service.
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Robert Waters
Suffolk, VA
Pleased with the Service I've received 😀.
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Altheia Downing
Portsmouth, VA
Very professional, on time, excellent service, delightful, and easy to talk to. Thank you so much what your service?
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Thelma Clarke
Smithfield, VA
I’m very pleased with the progress and what you guys are doing. Keep up the good work!’ Thank you.
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Kawaan Ballard
Portsmouth, VA
Great service provided.
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Monica Richardson
Portsmouth, VA
He was very friendly and explained what he was doing and what to expect in few days what I would see.
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Heather Capobianco
Carrollton, VA
Both representatives we dealt with were knowledgeable
And professional. We would recommend your business to others. |
Mary Treglown
Waverly, VA
I have a kitchen full of cockroaches. In the cabinets on the counter , the only piece of furniture we had left is infested. Bedbugs bedroom, bedbugs. He was allergic to cats but told us we could leave the cat so obviously that room wasn't sprayed. He couldn't move the mattresses because of a soft spot on the floor so bedbugs in the bedroom and cockroaches still there. What was done for over 1000.00? No we're not happy.
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Bill avery
Smithfield, VA
not happy today - left messages for two days without response.
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Thomas Jenson
Portsmouth, VA
The Terminix technician arrived onsite on time and did our yearly inspection. I asked for the details of our inspection to be sent to me by email. Thank you, guys, for taking care of our needs.
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Alison Crocker
Smithfield, VA
We have been using Terminex for three months. We appreciate the advance notice of the exterminator visit. The treatments have been effective to keep pests under control on our property.
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Martha Smith
Suffolk, VA
I was not please with y’all service.
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Greg Chapman
Smithfield, VA
The people that served were very supportive and professional. I enjoyed communicating with them. They all seem down to earth people.👍.
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David Young
Portsmouth, VA
Rae'Quan explained his procedure for administering the solution and was very respectable. Answered any and all my questions.
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Ernest R Vanhorn
Portsmouth, VA
Thanks for charging extra money for something you didn't tell me about. They also damaged the sewer pipe in the process. I can submit photo proof.
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