Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Pest Control

Smithfield, VA

4.4 · 523 reviews
4.4 · 523 reviews

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About Terminix of Tidewater Virginia

Location

Smithfield, VA

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

102

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

523 Reviews for
Terminix of Tidewater Virginia

What people say about Terminix of Tidewater Virginia
Professional · 94
Excellent · 52
Knowledgeable · 45
Friendly · 32
Satisfied · 31
· Show All
4.4 star average rating (523 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Portsmouth, VA
Did nothing they stated they would and still waiting for a callback from the manager. This company is a ripoff.
Portsmouth, VA
Not very response.
Portsmouth, VA
Good technician, but took a long time to get my report back.
Suffolk, VA
The service I had was getting rid of roaches after the tech came and treated my house I still saw roaches he came back and retreated my house and adviced me to wait a few weeks to see the results. So I'm somewhat satisfied so I gave y'all 3 stars maybe later I may give you 5 stars.
Portsmouth, VA
Your service was great once they came. The first day scheduled no one showed up and we did not get a phone call as to why. Second day they were late and again no phone call to let us know they were running behind. We scheduled our day around the visits and felt it was poor communication and poor service follow thru on Terminix side. We called you to see if rep was in an accident or all right. Assured both days rep was coming. We had to call and get service rescheduled. That should have come from you. The rep was polite, very knowlegable, and did his job well.
Capron, VA
I have had your services for over a year and I have had 2missed treatments and I still am having problems with ants and now roaches.
Suffolk, VA
He does a good job. Pleased with service provided.
Smithfield, VA
1st class service, great professionals.
Carrollton, VA
After contacting Terminix and canceling my appointment, I was told that someone would contact me and reschedule my appointment. After waiting for over thirty days and not hearing from anyone, I called and received a new appointment date. The person that came out was thirty minutes early, which was not a problem because I had not been anywhere all day. But if I was out and had returned at the time of my appointment, would he have waited? Also, I have been a customer ever since I had this house built in 1999'. Before the Tech left after his inspection of the inside of my house, I asked him what about the perimeter of the outside? This is when I was told that it was not needed because everything looks good on the inside. I found that very odd because in the past twenty two years both the interior and exterior were checked for damage. Also,in the past I had to call Terminix to have the Tech come back out because he only checked the exterior of the house and not the interior. I do not buy that because by the time you see damage in the inside it could be very costly because of the damage to the outside. I will be looking into this in more detail because for two-hundred plus dollars each year I expect better service. One other thing that I noticed is that no tag was placed on the outside showing that the inspection was done either.
Portsmouth, VA
good job.
Suffolk, VA
I called to cancel my service only to find out that someone from your office took it upon themselves to reschedule my service without my permission. I SAID I WOULD CALL BACK TO RESCHEDULE. WHO DO Y'ALL THINK YOU ARE TO TRY TO SPEND MY MONEY. VERY VERY UNSATISIFIED CUSTOMER. NOT ONLY DID YOU TAKE IT UPON YOURSELVES TO RESCHEDULE YOU HAD SOMEONE TO COME OUT WHEN NO ONE WAS HOME. PLEASE NO MORE SERVICES NO MORE APPOINTMENTS. NOT PAYING FOR A SERVICE I DIDN'T SCHEDULE. REALLY!!!! REALLY!!!! DISSASIFIED CUSTOMER.
Portsmouth, VA
Antonio was very knowledgeable and very thorough with our service.
Suffolk, VA
I am satisfied with my service. The technician does a good job. I am not satisfied with your handling of phone calls. I have tried to set up on line payments without success. I get put on hold and no one ever answers.
Portsmouth, VA
Ok.
Smithfield, VA
No. Last inspection report did not say which of my 2 crawl spaces had a moisture reading ab0ve 19%.
One space has a dehumidifier.
Your last scheduled inspector did not show up. This was for Thursday 8/4/22 between 5:00 and 6:00 PM.
Suffolk, VA
Inspector very polite and knowledgeable showed me a few problems I have with my AC ducts he can come back the next time.
Suffolk, VA
Jeff is very knowledgeable and nice. We can already see the reduction in bugs across our property. The only issue we encountered was the scheduling process it was very hard to schedule our initial appointment.
Portsmouth, VA
I love that fact that each person in there respective places of doing their jobs and how friendly I have encountered with them. The only negative thing is they don't have 24hr service to come get these rodents when traped inside the house!
Portsmouth, VA
So far Terminix has provided great service. They responded quickly to my issues and we got a lot resolved. The people they have sent to provide various services were very professional.
Yale, VA
Excellent experience all the way. Professional and great customer service and communication.
Suffolk, VA
always there to take care of pest problems.
Smithfield, VA
One person told me one story of what could be done for ants; charged for that service. When a second individual came to do the service he indicated he could not do all I had paid for because it would kill the flowers. I asked for a refund for the service not done and I’m still waiting. The issue is integrity.
Suffolk, VA
Terminix is responsive. Tech's are helpful.
The only drawback is the Tech's always adjust dehumidifier setting to what they believe is right (not), I have to reset after the visit.
Suffolk, VA
Abdullah, the technician, is very polite.
Franklin, VA
Very professional.
Smithfield, VA
very please with the spraying to rid the sugar ants in my kitchen. knew exactly how to handle the situation i9nside and out. Thank you.
Smithfield, VA
Good job! Helpful and professional.
Carrollton, VA
they did nothing and then they do not allow me to cancel, and I inform them that despite the time nothing has happened that what they did was put a black box that the animal runs over without any result, and what they tell me is that I must continue waiting… and they won't let me cancel because when I call they don't put the call through… I don't recommend it and I don't think they can do a good job.
Franklin, VA
The service was great! He walked through and explained everything he was doing thoroughly to me.
Portsmouth, VA
Good service thanks for coming.
Suffolk, VA
I've yet to receive my inspection report.
Smithfield, VA
I am very satisfied with your services. You give me ample time to schedule appointments, your rates are fair, you are easily accessible, and I appreciate your recommendations you offer for pest and moisture control to maintain a sturdy home. Thank you.
Portsmouth, VA
Your team has been the best to add to the service a communication
tool, instruction sheet and someone to explain the process of
the service. No one has ever done that before. You have really
improved your method of service to all.
Carrollton, VA
Satisfied with the first treatment. Did see a silverfish on the master bedroom and a small spider in the upstairs bathroom later in the week, but I haven’t called yet to address it.
Suffolk, VA
We have not heard from you, verbally or written. You came but no contact after in inform us of your findings. Thanks.
Carrollton, VA
No not happy with lack of communication, techs just showing up for 15 minutes and I get a bill!! Have local Smithfield manager call me 757 705 3027.
Franklin, VA
Always does a great job.

Thanks.
Carrollton, VA
The Terminix tech was prompt, courteous and congenial. The inspection was completed thoroughly and professionally. We appreciate your service.
Portsmouth, VA
The technician never let me sign the paper work.
Smithfield, VA
Sufficient, knowledge, polite.