Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Pest Control

North Miami, FL

4.5 · 123 reviews
4.5 · 123 reviews

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About Truly Nolen Pest & Termite Control

Location

North Miami, FL

Services

Pest Control
Additional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control

Business Hours

Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

85

About This Business

Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.

Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.

Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.

Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.

123 Reviews for
Truly Nolen Pest & Termite Control

What people say about Truly Nolen Pest & Termite Control
Professional · 16
Excellent · 15
Knowledgeable · 11
Great Service · 7
Satisfied · 6
· Show All
4.5 star average rating (123 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
North Miami, FL
I still have not been contacted for my termite spray appointment. This is the 5th time of me asking. I want to cancel my services.
Business Owner's Reply · 18 days ago (Sep 12)
Tobias,

I am sorry to hear you are having trouble scheduling a termite service. I have emailed the branch manager and asked him to reach out to you. Your feedback is critical to our success. If you have further concerns please email me at ginny.white@trulynolen.com.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very please with the service. The staff was very professional and helpful.
Business Owner's Reply · 4 months ago (Jun 1)
Marysha,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very happy with service
Between Carlos and Sergio they explained everything they were doing.
Business Owner's Reply · 4 months ago (May 23)
Ashok,

Thank you so much for taking the time to tell us about your experience with Carlos and Sergio. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
It was a very nice experience, having them come to the home and treat for the pest problem in having. They came back the next day when I thought they didn’t treat an area.
Business Owner's Reply · 5 months ago (Apr 25)
Yvonne,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Good job.
Business Owner's Reply · 5 months ago (Apr 25)
David,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Aventura, FL
Extremely pleased with the service Matthew has provided me over the years,.
Business Owner's Reply · 6 months ago (Apr 11)
David,

Thank you so much for your wonderful review of your experience with Matthew. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
When I called to schedule our annual inspection, I was told it was done on March 10. I was home sick for a week. My house was not inspected. He did come on March 28th.
My house was tented in February, 2022 finally after requesting it for at least 2 years. We had considerable termite damage to our roof which we had to replace. Some areas they couldn’t find to spot treat , other areas could not be taken care of in a timely manner. I’m not pleased with how we were put off!!! All the wood replacement was very expensive.
Business Owner's Reply · 6 months ago (Apr 6)
Josephine,

I am sorry but I am not seeing a termite agreement for your property on NE 100th St. I do see lawn and pest control under your name. I am very sorry if there were so many difficulties with your termite service. Please email me at ginny.white@trulynolen.com, with your address so that I can research your account and find someone to look into these issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Rusty is wonderful!
Business Owner's Reply · 6 months ago (Mar 21)
Linda,

Thank you so much for taking the time to tell us about your experience with Rusty. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Rusty was great. Very knowledgable and enthusiastic about finding and eliminating the problem!
Business Owner's Reply · 6 months ago (Mar 21)
Keith,

Thank you so much for your kind words and review about your experience with Rusty. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
excellent service !! Very professional, considerate servicemen, great management !
Business Owner's Reply · 7 months ago (Mar 16)
Waterfront Villas of Skylake,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
I am unhappy with the notification process or lack of thereto. I am informed of an appointment on 21 Feb 23 between the hours of 9:30 and 11:30 and someone shows up unannounced in the afternoon the proceeding day! It was a stroke of luck that I just pulled up in the driveway when the technicians were there. The billing process needs improvement. I received an invoice two days ago and the invoice is due within a week. The invoice does not reflect the annual period although you are encouraged to pay the annual fee to avoid extra charges. Notwithstanding, after I made payment and mailed it in, I received a postcard that the rates had increased! Service is good; however the administration of the program needs significant improvement.
Business Owner's Reply · 7 months ago (Mar 6)
Doris,

Thank you so much for your review of your experience with our company! I'm so sorry to hear that we didn't meet your expectations. Your feedback is critical to our success. In looking at your account I see where they have now left you at last years price. If I can be of any further assistance please email me at ginny.white@trulynolen.com.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Very happy with the service. Thank you.
Business Owner's Reply · 7 months ago (Feb 21)
Violeta,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Sunny Isles Beach, FL
Very happy with your excellent service.
Business Owner's Reply · 8 months ago (Feb 15)
Rolando,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Very pleased with the attention paid to my problem by the very knowledgeable team who pointed out little things to me to help me to achieve my goals. So far so good! Thank you.
Business Owner's Reply · 8 months ago (Feb 13)
Enid,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Good work.
Business Owner's Reply · 10 months ago (Nov 22)
Myrna,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Sunny Isles Beach, FL
Hola!!! buenas tardes, estoy conforme con su servicio, gracias.
Business Owner's Reply · A year ago (Aug 30, 2022)
Bertha,

It's a pleasure to receive your approval and hear you have been pleased with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
The two technicians that performed the service were knowledgeable, professional and very courteous. Truly Nolen is a company I can recommend.
Business Owner's Reply · A year ago (Aug 19, 2022)
Juan

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
I started service in September almost a year. The problem still exists. The workers have no time to spend 😒 doing their job correctly, they run in and out. Just not satisfied with service 😕.
Business Owner's Reply · A year ago (Aug 18, 2022)
Cynthia,

I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com so that I can research your account and any issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
The technician came on time and he was very polite. He checked everything for bugs.
Business Owner's Reply · A year ago (Aug 15, 2022)
Helen,

Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Pest control technician Rusty is fabulous. Thank you.
Business Owner's Reply · A year ago (Jul 28, 2022)
Marcela,

It's a pleasure to receive your approval and hear your satisfaction with Rusty's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Service man Rusty very capable and pleasant. He could spray our home with his eyes closed after 21
Years. Scheduling also satisfactory.
Business Owner's Reply · A year ago (Jul 26, 2022)
Sylvia,

Thank you so much for taking the time to tell us about your experience with Rusty. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family for 21 years!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Oreste did a great job as always. Please make sure he is responsible for our home in the furture.
Business Owner's Reply · A year ago (Jul 14, 2022)
Carlos,

Thank you so much for your kind words and review about your experience with Oreste. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
I still have German roaches on my counters in the morning when I wake up. I also see them on the kitchen floor. I noticed about 10 roaches that were dead. I still have a German roach problem. I would like another technician I'm not sure if this one had enough experience. Somebody that has been there a while and hopefully can speak English.
Business Owner's Reply · A year ago (Jun 27, 2022)
Jan,

I am very sorry that there were so many difficulties with your pest control service. Please email me at ginny.white@trulynolen.com so that I can research your account and find someone to look into these issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Calvin Lee gave me an Outstanding service, he was extremely polite and nice, showing knowledge about the termite issue. thanks.
Business Owner's Reply · A year ago (Jun 14, 2022)
David,

Thank you so much for taking the time to tell us about your experience with Calvin. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Bay Harbour Island, Fl
The service was accomplished in a short time, but the entire apartment was serviced. I look
forward to the next service call. Ann Bussel.
Business Owner's Reply · A year ago (Jun 7, 2022)
Ann,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Excellent.
Business Owner's Reply · A year ago (Jun 6, 2022)
Alan,

Your 5 star rating is TRULY appreciated! Thank you!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Great customer service.
Hialeah, FL
It seems there was something strange happening in my grass... a bit swath was turning brown. Bugs or worms? They don't make such a straight pattern. Wrong amount of fertilizer? Why just in one area? The technician wasn't sure so he consulted another person, and then applied "something". But the good news is that it looks like the grass is coming back.
Miami, FL
The job was completed professionally by the technician.
Hialeah, FL
On second visit , first appt couldn’t be kept because associate was sick, I told associate that swarms were extreme and that was to be expected. No significant inspection was made , only a minor superficial walk through. I bought to his attention that the swarming was more intense and were problematic. I asked him if a more concise inspection should be done, and was told if I see anything new or different call back.
My take on this visit is that there is no interest in investigating my problem ( increasing swarm size) So I guess I am expected to crawl in my attic and all other spaces , if so what am I paying you for ? If after multiple years of paying for your service, increasingly severe swarms and being told to do my own inspections.
At this point I’m wondering why I’m making yearly payments to continue service . What I’m seeing is a company going through the motions of service but not providing it in real terms, contact me if you wanna make this right and if not I’m just gonna discontinue my service.
Miami, FL
VERY GOOD I WOULD LIKE THE SAME PERSON NEXT TIME THANK YOU.
Business Owner's Reply · 2 years ago (Mar 23, 2022)
Rosario,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Raul, the tech is very good, extremely friendly and knowledgeable. However, Truly Nulen has not gotten rid of my ants problems yet and it’s extremely frustrating for me because they have to continuously keep coming back to my home.
Business Owner's Reply · 2 years ago (Mar 21, 2022)
Annie,

I am very sorry that there were so many difficulties with your pest control service. Please email me at ginny.white@trulymail.net so that I can research your account and find someone to look into these issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Springs, FL
Raul is the best. Let’s me know when he’s on his way and ALWAYS asks if I notice anything that needs attention.
Business Owner's Reply · 2 years ago (Feb 15, 2022)
Susan,

Thank you so much for your glowing review about your experience with Raul and our company! We strive to provide unsurpassed quality service and absolutely love to hear when one of our partners is doing just that! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Service Technician is excellent and knowledgeable regarding treatments in the home. Very respectful and courteous. I really appreciated his customer service experience.
Business Owner's Reply · 2 years ago (Feb 1, 2022)
Amy,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Thorough treatment which resulted in immediate results.The technician exhibited knowledge of pest controland took the time to explain his treatment plan.
Business Owner's Reply · 2 years ago (Jan 24, 2022)
Patricia,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Very efficient.
Business Owner's Reply · 2 years ago (Jan 20, 2022)
Maria,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa Locka, FL
Will like to thank you so much for ridding the pest problem. We no longer have any evidence of pest invading the backyard. Again thanks so much.
Business Owner's Reply · 2 years ago (Dec 30, 2021)
Constance,

Thank you so much for taking the time to tell us about your experience with our company! We couldn't be happier to hear that your pests are a thing of the past for you and your home. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Doral, FL
NOTE TO TRULY NOLEN. I AM A CLIENT OF TRULY NOLEN FOR SEVERAL YEARS. THIS TIME THE PERSON THAT CAME TO CHECK MY HOUSE FOUND THERE ARE THREE TREES THAT ARE COMPLETELY INFESTED WITH CARPENTER ANTS. THIS RESULTED IN AN INVASION OF THESE ANTS TO MY ENTRANCE AND PART OF MY HOUSE. RAUL HERNANDEZ WHO CAME TO MY HOUSE INDICATED THE EXISTENCE OF THESE TREES. HE WAS VERY COURTEOUS AND EFFICIENT IN HIS WORK. I TALKED TO HIM BECAUSE I NEED A REPORT FROM TN REGARDING THIS PROBLEM SO I CAN TALK TO THE COST DEL SOL OFFICE, SO THEY MAY TAKE EFFECTIVE ACTION TO SOLVE MY PROBLEM. MR. HERNANDEZ PROMISED TO WRITE THE REPORT... I AM ASKING TN TO EXPEDITE THE ACTION NEEDED TO ERRADICE THESE ANTS FROM MY HOUSE.. THANK YOU SO MUCH. MY NAME IS MARIA RODRIGUEZ P. AND MY ADDRESS IS 3941 ADRA AVE DORAL. FL 33178.
Business Owner's Reply · 2 years ago (Dec 17, 2021)
Maria,

I have emailed Raul reminding him you requested a report regarding his findings. I also see where he treated the trees and around them. Hopefully your problem has been resolved. If you continue to need assistance, please email me at ginny.white@trulymail.net so I can research this and look into this issue further. Thank you for being part of the Truly Nolen family for several years!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Otis is amazing! After all this time, he has been the only one that we have seen results with. Thank you very much!
Business Owner's Reply · 2 years ago (Nov 27, 2021)
Glendia,

Thank you so much for your kind words and review about your experience with Otis. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.
Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Very professional and knowledgeable.
Business Owner's Reply · 2 years ago (Nov 16, 2021)
Lourdes,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.