F&W Pest Control

F&W Pest Control

F&W Pest Control

Pest Control

Eastern Massachusetts

4.8 · 859 reviews
4.8 · 859 reviews

9 Photos

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About F&W Pest Control


Eastern Massachusetts
Also serving: Abington, MA · Accord, MA · Acton, MA · Acushnet, MA · Allston, MA · Amesbury, MA · Andover, MA · Arlington Heights, MA · Arlington, MA · ... Show More


Pest Control
Additional Services: Bed Bug Exterminators · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Exterminator · Lady Bug Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Stink Bug Control · Termite Inspection



Business Hours

Mon-Fri: 7:30am-5pm; Sat: 7:30am-1pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business


Business Qualifications

Licensed. Bonded. Insured.
State Certified technicians.

About This Business

Why Choose F&W Pest Control?

- Family Owned & Operated- 4th Generation
- Free Phone Quotes or Home Inspection
- Same Day Service Available
- Emergency Service Available
- Evening & Weekend Appointments Available
- A+ BBB Rating
- Established 1943

Be comfortable, and safe, in your home or workplace.

Trust F&W to solve your pest control issues

For over 72 years, our exterminators in Massachusetts from F&W have been helping clients manage and eradicate pests from their property. They focus on building a partnership with each client - a fact underscored by their promise to work with each and every account until total satisfaction is achieved.

The company was founded by Edward Honan in 1943 as Framingham Pest Control. It has been passed down through four generations and grown with the times. In 1984, it merged with Walpole Pest Control, another business owned by the family, to become F&W Pest Control. Today, Edwards' great grandsons, Tom, James and Mark, own and run the family business with the quality and business ethics their father and grandfathers instilled in them.

Technology-driven, environmentally responsible

While their values are generations old, our Massachusetts exterminators use technology that is cutting edge. "There's more to pest management than just pesticides," explains Tom Gibbons, III. "We offer an integrated pest-management (IPM) approach that involves not only pesticides, but also structural changes and mechanical exclusion when needed. Our aim is to protect clients' homes and businesses from pest infestation, with minimal exposure to pesticides."

859 Reviews for
F&W Pest Control

What people say about F&W Pest Control
Professional · 246
Knowledgeable · 82
Friendly · 81
Excellent · 76
Thorough · 69
· Show All
4.8 star average rating (859 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Millis, MA
Chris is very professional and likes his job. He always has suggestions to improve /control the mice.
Needham Heights, MA
Excellent, as always.
Walpole, MA
Always professional but friendly and helpful.
Brighton, MA
Just started with F&W. Good so far.
Uxbridge, MA
Always excellent and thorough!
Dedham, MA
Tech was on time, able to quickly identify the problem and resolve it.
Wakefield, MA
Like being able to access information on the internet.Over the years I have had damaged Sentricon System Monitoring devices and they replaced as needed at no charge to me.
Groton, MA
Always great, dependable, courteous service!
Burlington, MA
Chris (the first time) and Graham (the second time) were great. They were both very thorough and efficient.
Franklin, MA
Jeffrey came on time, actually earlier than expected and went right to work after I asked some questions and the job was done and the transaction completed very well. He said the wasps will hang around 5 to 7 days and I am at 3 right now so hoping it was successful!
Framingham, MA
timely, professional, and knowledgeable.
Natick, MA
So far so good.
Natick, MA
Jim was a very friendly technician!! He was very thorough and explained everything as he went along .😃.
Framingham, MA
Great service; helpful; pleasant; efficient.
Marlborough, MA
There are too many things I was dissatisfied with to fully explain in 2000 characters. Aside from being rude and yelling at me on the phone (mostly anna, christina was great), losing our first appt time, our tech missing another (bob's elaborate explanation and apology for missing appointment time - 'I got held up'), our tech bob spraying and leaving us behind without saying goodbye, and releasing another 40+ wasps into our house. Was told AFTER this happened (on the phone, AFTER tech left without a word) that sometimes the insects all fly into the home after treatment. WHY WAS THIS NOT EXPLAINED AHEAD OF TIME??? I had already mentioned we had tried to deal with it on our own before calling F&W...why not tell me that might happen again even if there is 1% chance? When I asked this over the phone anna screamed at me saying 'they don't know what's going to happen' after treatment. She also said it was my fault because "i didnt tell her I sealed outside entry to nest' which was false, I had explained once over the phone before appt and to bob in person before treatment that this had happened - and that the wasps had dug though the caulking seal anyways and the passage was open again. Frustrating to be told its my fault that a professional pest control company doesn't know whats going to happen when they do their job. Bob claimed on visit #2 that it's company policy for him to leave without a word to client after treatment. "it's what i always do". So now....there are still live wasps flying around here 26 hours after treatment, so 30-day guarantee is BS too, not even a 1 day-guarantee. I am hesitant to call to schedule what I would assume would be a free follow-up because of the way this entire thing has been mishandled. I appreciate the owner talking to my girlfriend after all of this happened to apologize, but would've simply preferred calling a different company in the first place (as I wanted to do) and not the cheapest solution, which is what happened.
Walpole, MA
Very professional and quick to help.
Reading, MA
We had a great experience with F&W, from customer service getting an appointment and the Texh that came to the house, the company is very professional and curtious to our pest issue!
We would recommend F&W to anyone!
Framingham, MA
Answered all my wife's questions and explained what he was doing.
North Attleboro, MA
To Whom It May Concern:

I have been a customer with F & W for over 13 years, and have loved the service. Our regular technician, Luke is great. We have also had substitute technicians who have done a solid job in his absence. Today, that was not my experience. I have never complained or had a situation where I thought it was necessary to contact the company due to unsatisfactory service, but today was different.

I hope this will be considered with the utmost discretion. The technician today did not seem able to do his job. He seemed confused and unprepared, to the point I asked him to only service the basement and address the outside. We have a 3 story home, not including the basement, where each story gets new monitors and checked for any pest traffic. It seemed that he was not prepared to carry out the extent of these tasks.

Unfortunately, personal hygiene and professional appearance were not on par with my previous technician experiences. He also did not put booties over his shoes--which were quite covered in something. To his credit, he was quite polite and apologize for not knowing what to do or how. I appreciate that, but meanwhile my house did not receive its usual level of service. I don't need to have a follow up visit, I will await my next scheduled 4 season treatment. I would merely like it noted that I would rather not have this technician again.

Thank you so much for your time and consideration.
Wrentham, MA
Jeffrey is always professional and keeps us informed regarding the services performed during his visit and alerting us with any findings.
Natick, MA
I wasn't at home but my boyfriend said he was great and treated the area. Explained what to watch for and explained the warranty.
Framingham, MA
Jimmy was very professional and did a thorough job inspecting the house. He fully explained any issues I had and answered all my questions and concerns.
Franklin, MA
Excellent response and service. Very professional.
Duxbury, MA
Absolutely fabulous! The technician is and has always been outstanding.
Framingham, MA
Very professional and accommodating.
Framingham, MA
Jimmy was great. Very professional and knowledgable.
Medway, MA
Always Great to deal with and take care of the problem right away.
Milford, MA
Technician called to update me on the time he would arrive. He was on time, thorough, and reasonably priced.
Westborough, MA
Bob was wonderful! He gave me some tips to help control a spider problem and fully explained everything he was doing during his visit.
Sharon, MA
Luke is terrific! He has been handling pest control at both of our houses (in Sharon and on the Cape) for years and we are very happy with the service he and F&W provide. I have recommended your company to friends in the past and will happily continue to do so in the future.
Milford, MA
Dover, MA
Responsive, professional.
Medfield, MA
Cam was prompt, polite and very pleasant. He took time to answer questions I would recommend F & W.
Norton, MA
Efficient. Polite and professional. Informative. And effective.
East Walpole, MA
John is always professional friendly and thorough.
Ashland, MA
Very helpful and supportive.
Harvard, MA
My family has worked with F&W for many years. We've lived in heavily wooded areas and F&W did an amazing job keeping nature outside of our home. We moved out of state for several years and upon returning to MA. F&W was our go-to pest control service. We, again, reside in heavily wooded areas and nature has invaded our new home. We trust the technicians and treatments of F&W and are already seeing results. Our family trust no other pest control service but F&W. they are masters at what they do.
Medway, MA
Always friendly and very customer service oriented.
Wrentham, MA
Everything was taken care of, I reported an issue with mice in the garage and there were addressed. I would a phone call the day before a visit just to let me know someone is coming. thanks.
Natick, MA
We've had F&W for years. They have always provided superior service.