Gulf to Bay Pools

Gulf to Bay Pools

Gulf to Bay Pools

Pool Service

Oldsmar, FL

3.1 · 288 reviews
3.1 · 288 reviews

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About Gulf to Bay Pools

Location

Oldsmar, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

288 Reviews for
Gulf to Bay Pools

What people say about Gulf to Bay Pools
Great Service · 16
Professional · 11
Friendly · 7
Helpful · 6
Thorough · 5
· Show All
3.1 star average rating (288 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Brandon, FL
I was never instructed on how to use my new system. I am new to this pool thing. I don't have clue on whether it's been cleaned. Todd is coming out monday morning so maybe he'll shed some light on what's going on.
Tarpon Springs, FL
Great service.
Palm Harbor, FL
We cancelled the service since the follow up with non existent.
Palm Harbor, FL
Came “clean” my pool for the first time and left it looking the exact same with stuff all over the bottom of the pool. Messaged them the next day and was told someone would be out to clean it. They no showed on that and I’m about to cancel after having the services for one week.
Palm Harbor, FL
Great customer service! As a first-time pool owner, I'm not ashamed to admit I was lost with our new pool. Todd can out on the day we called, and he walked me through the operation and maintenance of our pool and spa. Todd also scheduled regular cleanings for our pool and installed a new electric heater for the spa. We would definitely recommend Gulf to Bay for first-time pool owners and seasoned pool owners alike!
Dunedin, FL
Great service! My pool sparkles! Bryan is the best.
Brandon, FL
Great service.
Land O Lakes, FL
Here are some suggestions for future service after a month of service:
- please schedule pool services 6, 7, or 8 days apart. Less than or more than that seems not as beneficial to the customer.
- for balance water chemistry, it would serve the customer to let them know exactly what is the data being measured and the values for this chemistry, such as ph & salt level, & any other water chemistry value being measured. Records are important.
- when salt is needed, please specify when & how much is being added to the pool in pounds of salt. Again records are important.
- finally, I noticed that the water filter is leaking quite a bit of water. Why is that? Is it a seal issue? I placed a ceramic tile to block the splash from soaking the wall as that is not a good thing to happen.
Thank you Jacques, you are doing a great job.
Valrico, FL
Cory was very helpful and professional. He gave us some great advice on how to maintain our pool.
Wesley Chapel, FL
Very pleased with the service, The guy that came out to service. Our pool was very kind and considerate and very easy to talk to.
Land O Lakes, FL
Only one visit and the tech was going to show me how to turn on the heater but didn’t know how????
Tarpon Springs, FL
I am very happy with your pool service and would recommend your company.
Largo, FL
No one came to inspect my pool before the service man came to clean. He opened a valve that flooded the back yard. He also broke the chlorinater cap. That was 9 days ago. It is leaking water. I am waiting for the "manager" to come and turn the valve on to the vacuum. Service person came on Tuesday and could not do it. Also, the backwash filter, pump basket did not get emptied. Not was the filter cleaned. So, no I am not happy with my pool.
Palm Harbor, FL
As LONG as Brian and ONLY Brian is set yo do our pool...all okay. Sending others who know NOTHING, we are displeased! NO women!! Just Brian and inform of ANY day changes ahead of time. NOT that day!
Valrico, FL
Very happy with the service so far. New customer and Cory is amazing! Great value for the price. Thanks!
Lutz, FL
See review from yesterday!!
Clearwater, FL
The algae in our pool is out of control this year. We were forced to switch to a once per week plan, and he still can’t seem to get rid of it.
Tarpon Springs, FL
Great!
Riverview, FL
SORRY I AM OUT OF TOWN.
OLDSMAR, FL
Technician did an excellent job!!!
Definitely will recommend with friends and family...👌.
VALRICO, FL
Amazing service and honest people. They have been keeping my pool nice and clear since I brought them on.
VALRICO, FL
I cancelled your service, quit sending me this. Was I satisfied...NO!!
ODESSA, FL
Great pool service so far. Thank you!
ODESSA, FL
Pool is always ready to use.
LAND O' LAKES, FL
We are no longer customers. You are slow to respond to problems, sometimes we have had to wait over a week for someone to even call back. Your workers are kind enough but your admin needs serious overhaul.
DUNEDIN, FL
Brian is reliable and he has terrific customer service!
NEW PORT RICHEY, FL
great Job.
TARPON SPRINGS, FL
Adolfo is patient and a gentlemen when addressing our questions. really responsive and competent. I rarely wait more than 5-10 minutes for a response to questions. That in itself is a olus.
TAMPA, FL
Sales person Bill was great and pulled me in. Pool cleaner Daron is good so far (only been 2 weeks).
Only reason I’m not giving 5 stars is because the multiple times I’ve called to speak with someone, except for 1 time, I ALWAYS have to leave a VM and NOBODY has ever returned my call.
Customer service (at least in the office) needs some improvement. Return calls, even if it’s just to reassure someone, or to answer a question.
TAMPA, FL
We are not happy with this service. This was our first month, we paid for green to clean and then weekly service. Two separate weeks I've called because no one came. Now our pool looks terrible, covered in algae. Obviously we were hoping to use the pool on memorial day and that isn't an option now because we need to shock it ourselves now and start over.
TAMPA, FL
Excellent communication and prompt service.
TARPON SPRINGS, FL
Excellent service! Todd and Adolfo are super knowledgeable helpful and brought my pool back to life! Thank you!
SEMINOLE, FL
I am on my 4 tech in 2 months. Cory is to busy to attend to my pool correctly. I have contracted another pool service to work on my pool. As of today I will no longer need your services.
RIVERVIEW, FL
Everything is ok, but only shipping box is original tool box. When I received my package, the box has been damaged by UPS. Luckily, my new tools did not be damaged.
TAMPA, FL
First the tech didn't show the whole second week, then when he did show up, he was here less than 10 minutes and left the pool almost like he found it. It rained heavily so, there was leaves at the bottom and they were still there when he left. I took pictures of the pool and my security cameras took pictures of when he came and when he left.
BRANDON, FL
No show today.
WESLEY CHAPEL, FL
It would be appreciated for technicians to show up when scheduled. Fair business bureau will be contacted for unlawful business practices.
NEW PORT RICHEY, FL
Very helpful techs , but got charged twice for an application, called and was corrected.
RIVERVIEW, FL
Very happy with your pool techs!
Still waiting for my new card so you can get paid.
OLDSMAR, FL
The service has been unacceptable. 3 visits in a row and my leaf canister has not been emptied. 3 visits in a row no chlorine has been added, and after the 3rd visit the chlorine is very low; the pool will not stay clean until the next scheduled visit. The company was informed that we may be away for extended periods of time and therefore will not be able to take care of critical items (like chlorine) between visits. I hire pool service only because of that fact. I cannot use a service that requires baby sitting for the critical items.