Gulf to Bay Pools

Gulf to Bay Pools

Gulf to Bay Pools

Pool Service

Oldsmar, FL

3.3 · 103 reviews
3.3 · 103 reviews

About Gulf to Bay Pools

Location

Oldsmar, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

103 Reviews for
Gulf to Bay Pools

What people say about Gulf to Bay Pools
Great Service · 6
Professional · 4
Thorough · 4
Experienced · 3
Timely · 3
· Show All
3.3 star average rating (103 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Tampa, FL
I don't really like leaving negative ratings, but our pool is back to being green and we found out that the capabilities of being a salt water pool have been removed and it's no longer salt water. We now have a new company to tend to our pool needs, and your services are no longer needed.
Valrico, FL
Ever since the change of personnel, service is great.
Seminole, FL
We are very happy with their service. Efficient and great customer service.
Land O' Lakes, FL
Can't really review because only been here once.
Port Richey, FL
I am not happy with the service I am so glad I terminated YOU your company is a rip off no wonder you BBB rating is a failure I gave you the benefit of the doubt now I so regret giving you business. GOOD RIDDANCE.
Valrico, FL
We can never keep a pool guy, and when we do have a consistent one, he doesn’t do the job as promised.
Oldsmar, FL
x.
Riverview, FL
Scheduling problems, several weeks to change out broken salt stabilizer equipment that was rented. Salt stabilizer broke after just 1 or two months. Due to lack of cleaning filter element went bad.
Tampa, FL
Yes. We left a message to have someone contact us about converting to automated. Hoping to get a call tomorrow. Thx.
Palm Harbor, FL
Thanks for the quick response in repairing the Salt Cell Connections and stopping the leak. The pool service went well also.
Thanks again.
Chuck Davidson.
Clearwater, FL
Very happy with John!
Thank you!!

Happy Holidays.
Seminole, FL
Great pricing, timely tech visits, helpful advice, and great customer service. We appreciate it!
Clearwater, FL
my feedback is that I would like to know what day they are coming to our house. Mondays are suppose to be our day.if they were here, there was no card left and it does't look like anything was done.
Saint Petersburg, FL
John is best tech we’ve had from you or other companies!
Tampa, FL
I came down to your offices in Oldsmar and explained to Dino about how unhappy I was about your service. I have been asking this question for several months now. He seem to have and open ear in reference to the problems that I have been experiencing throughout my relationship with you company. I really hope things change now and we can get the professional service I'm sure your company can give not only to me but other customers. Please give my thanks again to Dino !
New Port Richey, FL
Since using gulf tp bay pools my pool always looks nice and clean get tecks servcing the pool.
Palm Harbor, FL
The technician was able to fix our pool vacuum too, as well as doing a great service 😀.
Indian Rocks Beach, FL
Very professional and thorough and pays attention to detail!
Seminole, FL
We have had a murky pool for almost a quarter of the year, service only occurs once a week or every two weeks making process long and frustrating.
Clearwater, FL
Very happy.
VALRICO, FL
Best pool company I have found to date. The customer service is outstanding. I’m moving and taking them with me because of that. I can’t express in this simple review how happy I am with their service .
Tarpon Springs, FL
They are very quick to take your money and make you sign a contract. Then they never show up to do/fix anything. Have sent an email to cancel.
Clearwater, FL
Although they couldn't give me a specific time I was told they would let me know what day the installation person would show up. the instilation person showed up at my door in the early morning without making an appointment as to what day they would be there. I was never told by Brandon, my contact for the pool service, that I would be charged $1,000 for the "salt cell" so I stopped installation the same day. I was charged $200 for stopping the installation and having them pick up the equipment the same day. overall it was a horrible experience with deceptive practices. I will be leaving additional reviews on Yelp and every other side I can find.
Tampa, FL
Gulf to Bay pools is my choice for all of my pool maintenance needs. I converted to their saltwater system and could not be more delighted. THey are also replacing my pump system. Reliable, always on time, and thorough: Gulf to Bay makes my pools ownership experience worry free.
Spring Hill, FL
My pool is the cleanest ever. Thanks Porter!
Riverview, FL
Bottom of pool is dirty.
Tampa, FL
No service has been very poor!
Tampa, FL
customer service is great.
Tampa, FL
Economy Pools has not conformed to the contract signed 1-7-20. they call and say they are coming out, and don't show up. They always leave leaves in the pool. We never know what day they will come or if they will come. Mark said that my 5'0" wife broke the drain at the 8'0" depth of the pool, which is absolutely not true. I cannot wait to get out of this contract on 1-7-21, if not sooner. I have discussed this matter with Leslie and Pinch-a-Penny and both advised me to get a responsible pool service. Am looking forward to a reliable pool service. Jim Archer 813-760-5618.
Palm Harbor, FL
I am completely dissatisfied. I have no information on the service that is being performed. My pool water is imbalanced. The chlorine level is off. The water is intermittently cloudy. The sales manager will not call me back. I am being told I will be charged for things that should have been included. I have asked 3 times for copies of my account paperwork. I can understand why it wont be sent to me. Now I am being told there is a $200"cancellation fee".
Odessa, FL
Local service manager just responded to my "emergency" request within 3 hours. Very pleased with Gulf to Bay! - Belleair Beach.
Brandon, FL
I have been a customer of Economy Pools (aka Gulf to Bay) for over seven months. I am very pleased with the service they provide. My pool always looks great and the technicians are professional and friendly. I highly recommend them.
Tampa, FL
I am pleased with the technician, however, the salt cell that you sold me and installed, nor the light you sold me and installed have both failed to work. Light not at all, salt cell not working. I have spoken to numerous people regarding these problems including Mark and Betsy. Really don’t need to talk to anyone again....just replace the faulty equipment you sold me and ensure they work, or refund the cost. Barbara Travis.
Madeira Beach, FL
The pool technicians are always helpful as they interact regularly and answer all questions. They make owning and caring for our pool a breeze as they complete pool care with consistency!!
Tampa, FL
So far so good. Thank you for everything.
Safety Harbor, FL
Hello, yes I was very happy with the service, but, I will no longer need the service. I have new tenants at my home and they will upkeep the pool while they are renting. regards, Carlos J.
Tampa, FL
Was good but didn't show up for the last 2 weeks. A lot of employee churn, which is fine but seems to be impacting service.
Land O' Lakes, FL
Hi,
I’m really disappointed with my experience with your company. First, the 3 times someone from your company came into my house to clean/check the system they didn't ring the bell or called ahead, even though it’s specified in the instructions of the contract. You guys told me that I might need something changed from my system that costs $95, and told me that you will let me know if I need it or not (so I can decide if I want to pay for it or not), and the technician just came in, told me he was going to send the report to the office and you guys just charged me for it. The third time you guys came, didnt even left a note (as the previous time) of what services you performed and I think that’s when supposedly you guys changed something on my system and charged me for that. I don’t believe this is right at all.

Jocelin Zuloaga.
Plant City, FL
We are very pleased.
Clearwater, FL
Not consistent with services.