Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

Wilmington, NC

4.2 · 672 reviews
4.2 · 672 reviews

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About Terminix of North Carolina

Location

Wilmington, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

105

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

672 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 95
Knowledgeable · 43
Satisfied · 39
Excellent · 37
Friendly · 36
· Show All
4.2 star average rating (672 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Sunset Beach, NC
Did a great job.
Hampstead, NC
Always very pleased with the guy that inspects the house, and he did the traps for mice and sprayed for ants and spiders. So for haven't seen any mice or spiders.
Wilmington, NC
Did not call to let us know they were coming so we could meet them. They needed to check the inside. Poor service.
Wrightsville Beach, NC
🤓🥳😃.
Riegelwood, NC
They are ok.
Wilmington, NC
All gentlemen that have come to the office to do work are very friendly and helpful.
Leland, NC
Your rep arrived and I asked if he was going to do interior. He says, "do you want me to do interior?" I said, "should I do interior?" He said, "do you want me to do interior?" I say, your professional opinion should the interior be done?" He says, "if you want me to." Seeing my frustration he adds, "there is no need to do inside because we only spray drain areas." Rep was only outside a brief time then leaves. If I was in a foundation or slab home I would understand that thought process. Being in mobile home with underpinning it seems there are more entry points than just drains. Felt rep was very dismissive of me. Would love a different rep for next visit please.
Atkinson, NC
Professional service.
Wilmington, NC
Glad to talk to area manager about my service and contract. Technician made visit to inspect for activity and explained findings. Had follow up for crawlspace inspection to be scheduled. Good service. Thanks.
Ocean Isle Beach, NC
I have not heard anything from the appointment on August 15 at my mom's property at 1649 Woodview Circle in Ocean Isle Beach. She was visiting me in Winston Salem, and I have not heard how it went or anything at all. Was the work completed? What did they find? I need the info. Thanks.
Wilmington, NC
PLEASED WITH CLAY AS OUR SERICE GUY.
Wilmington, NC
This is Dorothy Tull (Lisa)
Drew was great! He put my mind as ease. So far all is good with no show of eastern cicada killer wasps👏👏👏👏👏.
Wilmington, NC
Hard to review something when I can’t even be assured it was done. I received no notice that there would be someone here to perform the service, nor did I receive anything that said service had been done. How do I know it happened? I would appreciate notice before (text message) and after (note on my door) service is performed, not just a bill for services rendered.
Calabash, NC
Can’t feel comfortable reviewing a company my builder contracted with and there isn’t anyway yet to determine if service provided is effective.
Supply, NC
I was not here when my house was treated but I don’t see any evidence of pest. Pleased.
Burgaw, NC
Very satisfied with Terminex workmanship!! Very prompt and knowledgeable.
Kure Beach, NC
Excellent customer service.
Surf City, NC
Very good service!
Wilmington, NC
Very thorough and professional . Neat and friendly.
Leland, NC
The Tech was very friendly,explained what he had and had not found.He was on time.
Wilmington, NC
Coordination with the office staff was difficult. When I received a notice that my service would be cancelled on a particular date, I call their office. I asked for an invoice and they had no idea how much I owed! After my 2nd call, I finally got an invoice and paid it. This is my second year with them but find it discerning.

The technician that came to my home was through and explained everything in detail.
Wilmington, NC
Very pleased with the service Terminix provides for us.
Hampstead, NC
Honestly, I'm not happy thus far.... It's really unacceptable to charge someone 150 for the first appointment and tell me someone will be out to spray in a day or two. When in reality they tried to push my first appointment off over a week since my intake. Then when you get here it's pouring down rain so all I get are granual (which did absolutely nothing). I was told you guys would come back to spray AUTOMATICALLY which DID NOT HAPPEN. I had to call as you let the entire week go by with no contact and no spraying. I called, went online and it took 3 days to get a hold of someone. When you finally get a hold of me I am told once again "it's going to be mid to late next week" wtf??? So I followed up with "well if your not coming until the 25th when is my next appointment booked?" His reply was June 8th... Why the heck would I want them to come back like two weeks later to spray again, get charged $90 dollars when I never really got my first service. I made my first intake appointment on the 12 of may now I'm waiting until the 25th for my first actual spraying??? How is that fair? I paid a lot of money which honestly feels like a waste at this point. Maybe once they actually come spray and do something my review will change. Currently, I'm extremely disappointed. If your so busy I have to wait well over a week each time and hours on the phone waiting for a call back, DONT TAKE ON NEW CLIENTS.
Wilmington, NC
I met with 3 very nice experienced Terminix technicians as we got to the bottom of my problem. Brandon first came, asked many questions and decided how to approach the possibility of rodents living under my back porch. Justin came next, he suggested Rodent boxes filled with a product to deter them. The 2 boxes will be monitored monthly by Terminix regarding refills. After a week, John, Wildlife Specialist with Terminix came with mesh wire to enclose the entire open surface under the porch. After the wire was installed, he sprayed the entire area under the porch with a very pleasant smelling repellent to help with any odors.
These were super nice technicians, I feel lucky to have had Terminix to help with my problem.
Wilmington, NC
Justin arrived on time, efficiently completed the treatment and was professional. He communicated well and answered my questions.
Leland, NC
We were supposed to have service Wed, 4/16/25. No one showed up. Someone always comes to the door so we can open the garage door and patio door. Did not happen.
Hampstead, NC
I spent 4200 and also have a 2500 moisture barrier' I believe the dehumidfier is working but the electrician came a week after installation. NOT HIS FAULT. I have no paperwork etc about operation and maintenance agreement. I jusy paid Terminex 110 to point and click to determine a 14 % humidity in crawl space. I installed a sensor after the dehumidifier was in place that says humidity in crawl space is currently is 52%? I don't think any of this can't be remedied but Ive had NO CONTACT, Salesman told me they would put a 8 foot section of insulation back in place but they said they would get some hangers and be back to fix it.. They have not.I love the new entrance door but it took two trips. All in all about 4 trips and owed one to do about 2 hours work. I need this resolved and neve recveived an answe about this question. If I have a $250 maintenance agreement yearly to control moisure why would I need to pay $111 a year for moisture inspection from moisture barrier. North Carolina needsphone reps that can answer questions. We don't live in California. :)
Wilmington, NC
No I am not pleased. there was more work to be done. An appointment was scheduled then cancelled nd rescheduled. That appointment came and went with no further contact.
Rose Hill, NC
Pleased with the service.
Supply, NC
I was charged for a service that I did not ask for.
Ocean Isle Beach, NC
Jeremiah was a very good technician. He allowed me to accompany him, while checking the termite traps. I appreciated the education he proovided.
Wilmington, NC
Scheduling time was changed.😒.
Ash, NC
So far it’s working but I will let y’all know if I need you to come back out , again thank you for the excellent service and quick response.
Wilmington, NC, NC
Thank You.
Bolivia, NC
All OK so far.
Tabor City, NC
We are extremely happy with the service that Jeremiah provided during his visit. He is very knowledgeable , stopped to answer all our questions. We would love to always have Jeremiah perform our service !
Rose Hill, NC
I have requested a “hard copy” of the report to be mailed to me.
Bonnie Rouse
9042 Spanish Wells Court
Tega Cay, SC. 29708.
Whiteville, NC
Excellent service. Very friendly technician.
Wilmington, NC
I am pleased with everything except I notified you that at Ruffin St., the attic still has droppings.
John said that he got everything, but he did not. I have texted Logan to come by and notified Terminix.
Thank you.
Southport, NC
Logan was awesome! Helped get my house and crawl space on the right track! Great communication and quick turnaround.