ContactUs Service Reports let you automatically collect customer feedback, including Net Promoter Scores (NPS), each time you provide service. Find out what your customers really think about your business and employees so you can do more of what they like and fix what they don't.
Which of your employees and services are delighting customers. And which are not.
Which employees and services are getting better ratings over time. And which are getting worse.
Which customers are less than fully satisfied with your employees and services.
Let our automated system collect a steady flow of service call feedback from your customers.
Allow anyone in your organization to receive instant email and text alerts when new service reports come in.
Compare and rank your employees and services based on customer satisfaction ratings.
View all service reports for each individual employee or service.
Drill down into service report detail for every employee or service.
Identify important trends over time. Are your customers more or less satisfied with each employee or service over time?
Export your report data for more detailed analysis.
Collect and analyze Net Promoter Scores (NPS) — the cross-industry standard for segmenting your customers based on customer satisfaction.
Further automate your business review collection process by integrating ContactUs into your appointment or billing system.
Built from the ground up to work beautifully on smartphones and tablets.
Responsive, mobile-friendly user interface.
Easy for you and your prospect to use on any mobile device including smartphones and tablets.
Works great on laptops and desktops too.
Setup takes just a few business days and we do all the work for you.
